Experience

• 

  Ambra Health

  • United States
  • Software Development
  • 1 - 100 Employee

  • Senior Analyst, Professional Services

    • Nov 2019 - May 2020

    Managed client deployment processes, both on-site and remote, ensuring successful product configuration and implementation

  • Professional Services Analyst

    • Jun 2018 - Nov 2019

    • Executed a wide base of client projects from pre-sales negotiations through deployments and support of established customers.• Spearheaded a project to onboard and train a new class of 10+ analysts.• Exceeded benchmark metrics while supporting customers through tickets and phone calls.

• 

  Dayan Laboratory- UNC Department of Radiology

  • UNC Bioinformatics Building

  • Undergraduate Research Assistant

    • Jan 2017 - Oct 2019
    • UNC Bioinformatics Building

    Our laboratory studies large scale functional networks in the human brain. We attempt to analyze organizational, dynamical, and computational networks in both healthy and neurological and neuropsychiatric patient populations to further our understanding of brain structure and function, while hopefully making discoveries that can be translated into clinical care.

• 

  UNC General Alumni Association

  • Senior Server

    • Sep 2015 - May 2018

    • Coaches new associates on how to execute superior service in a fast-paced, high-pressure environment• Encourages cooperation among employees by emphasizing team-based work. Utilizes 7+ years of restaurant experience to resolve issues quickly and professionally

• 

  Ruths Chris Steakhouse

  • Charlotte, North Carolina Area

  • Hostess

    • May 2015 - Jan 2016
    • Charlotte, North Carolina Area

    • Greets and promptly seats each guest in a positive and professional manner that ensures a memorable experience.• Performs front-of-house duties, such as: taking reservations, answering phone-calls, organizing seating arrangements, answering customer questions, and maintaining a clean work-space.