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Padma Kanchani

Project Operation Msnager at PERKINELMER (INDIA) PrivateLimited.
Intro Book
Operations management expert with 15+ years of experience in service management, quality management, and leadership.
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Location
Hyderabad, Telangana, India, IN
Languages
  • Telugu -
  • Hindi -
  • English -
  • Spanish -
Skills
  • Leadership
  • Quality Management
  • Service Management
  • Operations Management
  • Customer Satisfaction
  • Show all
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Bio

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Padma Kanchani is a seasoned operations professional with 15+ years of experience in service management, quality management, and leadership. She has worked with top companies like PerkinElmer and Agilent Technologies, driving process improvement, customer satisfaction, and employee training. She holds a Master of Business Administration degree from Osmania University and certifications like Six Sigma Greenbelt and Internal Auditor.

Credentials

  • Six Sigma Greenbelt
    KPMG India
    May, 2017
    - Jun, 2026
  • Internal Auditor
    PERKINELMER (INDIA) PrivateLimited.
    Sep, 2013
    - Jun, 2026
  • Post Gradute Diploma in computer science
    Institute of computer software sciences
    Jul, 1997
    - Jun, 2026

Experience

  • PERKINELMER (INDIA) PrivateLimited.
    • India
    • Project Operation Msnager
      • Jul 2021 - Present
      • India
  • PerkinElmer
    • Hyderabad Area, India
    • Asst. Manager - Service Operations
      • Mar 2015 - Present
      • Hyderabad Area, India

      Operations • One point of contract for India Service Operations.• Monitor daily India Open calls viz. Full cover contract (3days old), Preventive Maintenance and Installations calls (60days old), India Open orders (7days old) ; coordinate with stakeholders for the closure; and drive service team ...

  • PerkinElmer India Pvt. Ltd.
    • Hyderabad Area, India
    • Sales Service Admin
      • Feb 2012 - Feb 2015
      • Hyderabad Area, India

       Responsible for Operations, Analytics and Quality for India Service Function.

  • Agilent Technologies
    • Hyderabad Area, India
    • WLA- Work Load Admin -Customer Care Center
      • Oct 2006 - May 2009
      • Hyderabad Area, India

      • Took care of call process, call schedules, escalations of South region. • Mentor for Customer Contact Centre Team, train them on processes.• Played a role of a backup Supervisor for India Customer Contact Centre (CCC)• Driven the Customer Survey Process with the help of...

  • Maha Electronics Pvt.Ltd
    • Hyderabad Area, India
    • Admin officer - Service Center
      • Jun 2002 - Sep 2005
      • Hyderabad Area, India

      Service Management experience

Education

  • 2004 - 2007
    Osmania University

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Industry Focus. “Consumer Services”

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