Bio
Credentials
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Machine Learning for Business Professionals
CourseraMay, 2020- Apr, 2026 -
Certified Customer Acquisition Specialist
DigitalMarketerApr, 2020- Apr, 2026 -
Content Marketing Certified
HubSpot AcademyJun, 2020- Apr, 2026
Experience
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Bubble developer
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Aug 2021 - Feb 2024
As a Bubble Developer, I've been involved in the full lifecycle of the no-code application development process. My role has involved scoping out projects to understand the client's requirements, designing the user experience and interface, and finally, developing the applications using Bubble's visual programming platform. As an advocate of no-code technology, I'm constantly seeking new challenges and opportunities to grow as a developer and educatior.
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Operations Lead
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Jan 2022 - Apr 2023
I was in charge of developing our internal systems for monitoring the learning progress of students going through our no-code curriculum. This involved building a cross-platform CRM that keeps track of new students and their overall engagement through the course. Additionally, I was responsible for developing systems to support our partnerships program and content creation pipeline.
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ModernGuild
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Nueva York, Nueva York, Estados Unidos
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Relationship Manager
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Nov 2020 - Dec 2021
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Nueva York, Nueva York, Estados Unidos
ModernGuild is an HR technology helping finance and consulting companies access a community of 15,000 highly qualified students sourced from 400+ universities. We work with our partners to understand their candidate success profile, amplify their brand within diverse communities and most importantly get them to the best possible match fast to increase their offer to hire conversion.
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Partner Relationship Manager
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Sep 2020 - Dec 2021
Switch (formerly known as The Carmersson Group) is a sales consulting and investment firm bridging the gap between marketing and sales through data, automation and unique engagement strategies.Switch works with early and growth stage companies looking to find clear product market fit, repeatable sales processes, pricing models and predictable sales forecasting for B2B and B2C companies.In our work with companies raising up to $50mm, we have a clear formula to scale through rapid experimentation, dedicated SDRs and AEs and the development of a clear sales playbook and funnels.
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CX Market Intelligence Representative
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May 2019 - Sep 2020
- Recognized as the best quality performance (QA) agent in 2019.- Recognized as the Best Customer Satisfaction agent in 2019 (first award).- Responsible for adjusting prices with real-time city information- User interaction and reports resolution for all users (passengers and drivers) fromall Latam markets through the Zendesk tool.
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Customer Experience Representative - Back Office
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Aug 2018 - May 2019
- User interaction and reports resolution for all users (passengers and drivers) fromall Latam markets through Zendesk tool.- Ticket handling from several folders (emergency, social media, payments and soforth) reaching established goal indicators.
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Soluciones Prácticas (ONG)
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Provincia de Lima, Peru
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Quality Assurance Consultant
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Sep 2017 - Jul 2018
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Provincia de Lima, Peru
-Monitoring and evaluating processes for the Cluster Development Promotion inSouth Lima Project, financed by Innóvate Perú.- Responsible for providing technical assistance for project output review: for approval, support in scheduledactivities and budget accountability.- General support for Evidence Week related activities (meetings, logistics,reporting).
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Hazfutbol.com
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Provincia de Lima, Peru
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Marketing Assistant
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Feb 2016 - Feb 2017
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Provincia de Lima, Peru
- Responsible for platform management and social media for HZF. Users' database administration.- Planning, coordination, and execution of public and corporate sports events, some of them gathering up to 800 people.- Sponsorship management for events and formation of commercial alliances.- Pursuing qualified leads by phone, email or interactive chat.
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Education
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2019 - 2020Universidad del Pacífico (PE)
Analítica aplicada - Cursos Especializados para Ejecutivos -
2011 - 2016Pontificia Universidad Católica del Perú
Licenciatura, Gestión y Alta Dirección - Mencion Empresarial
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