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Bio

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Ozzie Musca is a seasoned hospitality executive with a proven track record of delivering exceptional guest experiences. With extensive experience in hotels, food and beverage, and training, Musca has honed his skills in management, customer service, and organizational effectiveness. A certified PCMA-trained professional, Musca has a strong foundation in convention management and a passion for delivering personalized service.

Credentials

  • PCMA Trained (Pofessional Convention Management Association)
    -
  • Smart Serve
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Experience

  • Brookstreet Hotel
    • Kanata, Ontario, Canada
    • Banquet Events Manager
      • Sep 2014 - May 2015
      • Kanata, Ontario, Canada
  • Travelodge
    • Ottawa, Ontario, Canada (Carling Ave.)
    • Banquet Manager
      • Mar 2014 - Sep 2014
      • Ottawa, Ontario, Canada (Carling Ave.)
  • National Hotel
    • Ottawa, Canada Area
    • Banquet / Outlets Manager
      • Mar 2011 - Jan 2014
      • Ottawa, Canada Area

      • Following the rebranding of the property and restructuring of departments I assumed responsibility of the food outlets; fine dining, casual dining, lounge and room service. • Primary responsibilities are to provide the departments with leadership, scheduling and supervision of employees, interv...

  • Delta Ottawa Hotel & Suites
    • Ottawa, Canada Area (361 Queen Street)
    • Banquet Manager
      • Aug 1996 - 2011
      • Ottawa, Canada Area (361 Queen Street)

      (Key Responsibilities) • Provide clear goals and support to banquet supervisors.• Liaising with clients and reviewing Banquet Event Orders (BEO’s) ensuring accuracy of details for the upcoming event.• Ensuring the Banquet SOP’s (Standard Operating Procedures) are being followed.• Monitor the qua...

  • The Westin Ottawa
    • Ottawa, Canada Area
    • Banquet Captain
      • 1989 - 1996
      • Ottawa, Canada Area

      Banquet Captain(Key Responsibilities) • Responsible for overseeing the setup and service of assigned banquet and meeting functions in accordance with hotel policies and quality safety standards.• Ensure staffing levels are sufficient to effectively service banquet functions.• Produce and post wee...

    • General Manager
      • 1986 - 1988
      • Ottawa, Canada Area

      • Responsible for sales and coordination of functions from 100 -800 people• Hiring, training, scheduling and managing of 40 – 50 full-time and (mainly) part-time staff• Sales, promotion, accounts receivable.• Purchasing of liquor, equipment, supplies and monitoring of all inventories

    • Promotion Director (2nd Year)
      • 1984 - 1985

      • Implemented promotion campaigns ie; client, fundraising, public service and CFGO Radio Promotions (contests, public appearances, remote broadcasts, movie premiers, press releases etc.• Managed a staff of 10.Highlights: • Coordinated Miss teen Ottawa/Hull Beauty Pageant• CHEO Teddy Bear Picnic• CFGO / Pepsi / Via Rail Victory Tour Express (hosted 144 contest winners by train to Michael Jackson concert in Toronto) etc….

    • Advertising Sales Representative (1st year)
      • 1983 - 1984

      • Made an average of 20 + prospective phone calls per day• Averaged 5 + presentations to prospects per day• Developed 60 new clients and specialized in restaurant and nightclub clientele• Packages sold ranged from $99 - $3000 with occasional $20,000 sale.

  • CJNH Radio
    • Bancroft, Ontario, Canada
    • Announcer/Sales Representative
      • 1982 - 1983
      • Bancroft, Ontario, Canada

      • Morning “On Air” show with music, news, information and special features (easy listening and country music formats)• Afternoon – Solicited advertising from nearby towns. Also wrote and produced commercials and did some news reporting with my highlight being the attendance and reporting of the ...

    • Bartender
      • 1977 - 1982
      • Ottawa, Canada Area

      • Opening and closing responsibilities of the bar• Ordered liquor inventory• Trained and scheduled bar staff.

Education

  • 1980 - 1982
    Loyalist College
  • 1976 - 1978
    Algonquin College
  • Ottawa Technical High School

Suggested Services

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Industry Focus. “Hospitality”

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