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Osama Tawakkol profile image

Osama Tawakkol

Zone operations Manager ( LRT ) at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">RATP Dev Middle East</span>
Intro Book
Seasoned management professional with expertise in sales, marketing, and team leadership.
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Location
New Cairo, Cairo, Egypt, EG
Skills
  • Management
  • Team Leadership
  • Sales
  • Marketing
  • Customer Service
  • Show all
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Bio

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Osama Tawakkol is a seasoned management professional with extensive experience in sales, marketing, and team leadership. He has held various roles in industries such as transportation, heavy equipment, and aviation, with a strong background in customer service and strategic planning. With experience spanning over 15 years, Osama has developed a unique blend of skills, including management, team leadership, sales, marketing, customer service, and negotiation. He has a Bachelor's degree in Aeronautic Engineering from the Egyptian Aviation Academy.

Experience

  • RATP Dev Middle East
    • Cairo, Egypt
    • Zone operations Manager ( LRT )
      • Sep 2021 - Present
      • Cairo, Egypt

      Supervise the team&#39;s performance against organizational, departmental, station and individual objectives.Meet customer experience satisfaction KPIs&#39; in stations and sales KPIs&#39;.Provide excellent customer satisfaction by operating services as per Company Policy, Standards and Procedure...

  • Gila-Altawakol Electric
    • Cairo
    • Sales Expert-BMS & Light Current
      • Feb 2018 - Sep 2021
      • Cairo

      Responsible for sales , margin delivery and collection of light current solutions .Handling and expanding Market presence .The BMS & Light current division includes Fire Alarm , CCTV , Access Control , intercom , Gate Barriers, , Wiring Device & Building Management Systems

  • OTRAC Heavy Equipment
    • Egypt
    • seinor sales Engineer ( Himoinsa Power Generators)
      • Jan 2017 - Dec 2017
      • Egypt

      OTRAC ( Heavy Equipment and Power Generation ) is leading packager and generator provider in the Egyptian market. i was responsible for sales and marketing of generator bu Himonsa to various market segments.Built relations with end-users , consultants and contractors. Working in all Market segmen...

  • Automotive Fleet Service -AFS
    • Cairo
    • Sales Engineer
      • May 2014 - Dec 2016
      • Cairo

      Responsible for achieving rye company's target and goals , selling fleer spare parts for heavy equipment & trucks to deferent clients including Volvo , Mercedes , Iveco and other

  • ALMASRIA UNIVERSAL AIRLINES
    • Egypt
    • Aeronautics Engineer ( Air Frame and Power Planet)
      • Jan 2012 - Apr 2014
      • Egypt

      Responsible for inspection of aircrafts pre & post trips , maintenance , installations of spare parts and all other related job duties as may requested for line maintenance

  • FullStopSolutions
    • Jeddah . Saudi Arabia
    • Marketing Specialist
      • May 2010 - Dec 2011
      • Jeddah . Saudi Arabia

      Responsible for all types of marketing activities for cliens including marketing design ,plans , material, events .preparation & organization for lunching events , seminar , banners & roll-ups ,. and all other activities

Education

  • 2000 - 2007
    Egyptian aviation academy

Suggested Services

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Industry Focus. “Truck Transportation”

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