Bio
Experience
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Checkout Manager
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Mar 2018 - Present
Direct store operations including retail operations,customer service,human resources,administration and sales.Meet goals and metrics.Ensure merchandise are ordered or replenished in good time -working with department managers to prepare requisitions to replenish goods on handEnsure adherence to s...
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Relationship Officer
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Sep 2011 - Jan 2012
Built and managed relationship with customers and other members of staffLeveraged on understanding different needs of diverse customers with relation to products/ services available.Created and maintained a healthy network with all bank stakeholdersIncreased the bank’s customer base through pers...
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Funds Transfer Officer
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Mar 2011 - Sep 2011
Transfer of funds from one account to another within the bankTransfer of funds to other banksPreparation of Mangers' ChequesForeign exchange transfersPayment of Moneygram and Western Union transfersPosting other banks chequesPreparation of cheques for clearingProofing of GL accountsAtm Custodian
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Cash department (Head Teller)
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Mar 2010 - Mar 2011
Payment of bulk cash and posting of all cash deposits into designated accountsManaged a team of tellers and support staff, which included prioritizing tasks and assigning same to the most suitable individualsPlanning and organizing the day’s work to ensure smooth work flow.Managed all cash inflow and outflow of within the branch.Developed and conducted occasional integrity tests on subordinate staff who also handle customer financial transactions, with the view to maintaining a team of persons with integrity.Created a means of ensuring that all tellers’ books within the team are balanced on a daily basisConducted call-over of all financial transactions of the day to ensure accuracy.General supervision and coordination of support staff within the team.
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Customer Service Officer
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Jun 2008 - Mar 2009
Account opening and reactivation, cheque stopping etc.Communicatedeffectively the various products of the bank and their relevance to a wide range of customers. Managed the customers’ bank experience.Recognized and was responsive to the needs of all clients of the organizationRequesting and issua...
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Assistant Sales Manager
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Jul 2006 - Mar 2008
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Kano
Marketing, sales and distribution of company productsCreated strategic ways of maximizing revenue to meet proposed budgetKept daily sales recordsDeveloped marketing strategies to promote company productsManaged relationships with customers and other company stakeholdersOrganized and shared tasks ...
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Education
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1999 - 2003Enugu State University of Science and Technology
Suggested Services
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Industry Focus. “Retail”
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