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Onyinyechi Uwandu
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Bio
Credentials
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Advanced Lead Generation
LinkedInSep, 2022- Apr, 2026 -
Customer Service: Handling Abusive Customers
LinkedInSep, 2022- Apr, 2026 -
Lead Generation Foundations
LinkedInSep, 2022- Apr, 2026 -
Technical Support Fundamentals
CourseraSep, 2022- Apr, 2026 -
The 10 Pillars of Customer Experience
LinkedInSep, 2022- Apr, 2026 -
Troubleshooting Common PC Issues for Users
LinkedInSep, 2022- Apr, 2026 -
Building Rapport with Customers
LinkedInAug, 2022- Apr, 2026 -
Customer Service Foundations
LinkedInAug, 2022- Apr, 2026 -
Customer Service: Problem Solving and Troubleshooting
LinkedInAug, 2022- Apr, 2026 -
Customer Service: Serving Customers Through Chat and Text
LinkedInAug, 2022- Apr, 2026 -
De-Escalating Conversations for Customer Service
LinkedInAug, 2022- Apr, 2026
Experience
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Clinix Healthcare
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Nigeria
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Laboratory Data Officer
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Sep 2020 - Present
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Nigeria
. Prepares and sorts documents for data entry. Enters data into database software and checks to ensure the accuracy of the data that has been inputted. Resolves discrepancies in information and obtaining further information for incomplete documents. Creates data backups as part of a contingency plan. Responds to information requests from authorized members. Tests new database systems and software updates. Ensures effective laboratory record management and medical confidentiality.
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African Alliance Insurance
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Aba, Abia, Nigeria
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Insurance Agent
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Nov 2018 - Aug 2020
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Aba, Abia, Nigeria
. Attended meetings, seminars and programs to learn about new products and services, learned new skills, and received technical assistance in developing new accounts.. Calculated premiums and established payment method.. Called on policyholders to deliver and explained policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.. Ensured that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.. Performed administrative tasks, such as maintaining records and handling policy renewals.. Seeked out new clients and developed clientele by networking to find new customers and generated lists of prospective clients.
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rnz Occupational Hospital
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Port Harcourt, Rivers, Nigeria
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Radiology Assistant
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Feb 2020 - Mar 2020
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Port Harcourt, Rivers, Nigeria
. Performed all the administrative task.. Supported the clinical work of the radiographic staff in all areas of the Radiology department as required.. Provided clear instruction to porters concerning patient transfers from ward.. Maintained the high standards of the department by contributing towards individual and team objectives.. Maintained good communication and relationship with stakeholders including patients and other users of the service.. Conveyed factual information regarding examination and procedures to patients including children . Responsible for safe use and care of specialist equipment within the Radiology department.. Ensured appropriate use of consumables to reduce waste and to reduce cost.. Assisted patients with undressing and preparation of Radiological examinations.. Acted as a chaperone for patients as required.. Ensured effective radiological record management and medical confidential.
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rnz Occupational Hospital
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Rivers, Nigeria
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Radiology Assistant
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Sep 2019 - Oct 2019
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Rivers, Nigeria
. Performed all the administrative task.. Supported the clinical work of the radiographic staff in all areas of the Radiology department as required.. Provided clear instruction to porters concerning patient transfers from ward.. Maintained the high standards of the department by contributing towards individual and team objectives.. Maintained good communication and relationship with stakeholders including patients and other users of the service.. Conveyed factual information regarding examination and procedures to patients including children . Responsible for safe use and care of specialist equipment within the Radiology department.. Ensured appropriate use of consumables to reduce waste and to reduce cost.. Assisted patients with undressing and preparation of Radiological examinations.. Acted as a chaperone for patients as required.. Ensured effective radiological record management and medical confidential.
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Elu-Elu Abam Secondary School
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Arochukwu
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Science Teacher(NYSC)
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Nov 2016 - Oct 2017
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Arochukwu
. I instilled good moral and social conduct in the minds of the students.. I rejuvenated their Science Laboratory and subsequently carried out various practical with them.
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NeoLife International
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Port Harcourt, Rivers, Nigeria
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Senior Manager
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Nov 2015 - Nov 2016
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Port Harcourt, Rivers, Nigeria
. Responsible for leading and coaching a sales team of 24 persons.. Organize Weekly trainings and mentoring for the team.. Drive the team to deliver the organizations set objectives.. Collate the team activities and report to my line manager.. Conduct quarterly appraisal for the team based on set KPI’s.
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Nigerian Breweries Plc
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Aba, Abia, Nigeria
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Data Entry(SIWES)
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Nov 2014 - Feb 2015
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Aba, Abia, Nigeria
. Manage inventory and stock reports.. Manage System Application and Products in data processing (SAP).
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Education
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2011 - 2015University of Port Harcourt
Bachelor's degree, Microbiology, General
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