Experience

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  CellResearch Corporation

  • Singapore

  • Senior Associate, Global Operations & Supply Chain

    • Jun 2023 - Present
    • Singapore

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  Zenyum

  • Singapore
  • Retail
  • 200 - 300 Employee

  • Regional Operations Lead

    • Sep 2021 - Oct 2022

    As the Regional Operations Lead at Zenyum, I spearheaded the end-to-end supply chain management (SCM) strategy for Consumer Products across the APAC Region. My role encompassed leadership in Supplier Management, Freight (First and Last Mile), Cost Control, and Operations. Key accomplishments during my tenure include:Strategic Project Management: Successfully led and executed critical projects such as Aligners' Packaging Redesign, ISO compliance implementation, and the global launch of the company’s Warehouse Management System (WMS) using Anchanto and Netsuite.Optimized Freight Processes: Streamlined and enhanced freight processes with manufacturers, local customs, and freight forwarders. Ensured compliance with HS Codes and necessary documentation, such as Form E, CI/PL, for efficient receiving.Stakeholder Relationship Building: Established and nurtured strong relationships with manufacturers and freight forwarders, implementing robust performance tracking and evaluation mechanisms.Cost Efficiency and Negotiation: Maximized freight cost efficiency by compiling and analyzing inventory volume and value. Conducted negotiations with freight forwarders, securing global transportation deals and preventing supply disruptions.Market-Specific Strategy: Developed and executed unique supply chain strategies tailored to eight distinct markets, including Hong Kong, Taiwan, Thailand, and Vietnam.Tactical Sourcing and Order Placement: Led the Tactical Sourcing and Order Placement process to ensure seamless business continuity. Managed inventory with a minimum value of $5 million across operating APAC markets.

  • Operations Executive

    • Oct 2020 - Aug 2021

    As a seasoned professional in supply chain and operations, I have a proven track record of driving transformative initiatives that enhance efficiency, quality, and productivity. During my recent role, I achieved notable milestones:Pioneering Initiatives: Spearheaded the launch of the Inventory and Procurement process, resulting in a remarkable 40% improvement in productivity—the first in the organization.Global Crisis Management: Successfully resolved a global microchips shortage with manufacturers, ensuring a steady supply of products and facilitating a seamless product launch.Quality Management Leadership: Led quality management operations for new product launches, ensuring rigorous standards were met to deliver top-notch products to the market.Collaborative Planning: Played a crucial role in supply chain operations planning, collaborating closely with key stakeholders to align strategies with business objectives.Global Supplier Relations: Established and fostered connections with global suppliers, ensuring that evaluation results aligned seamlessly with the company’s overarching goals.Strategic Contract Negotiation: Conducted effective contract negotiations with manufacturers, securing optimal terms to ensure the production of high-quality products at a reasonable cost.

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  FOREO International

  • Singapore

  • Sales Administrator

    • Mar 2019 - Oct 2020
    • Singapore

    • Coordinating and collaborating with business partners to ensure timely sales order processing based on departmental and end-to-end cycle time and goals.• Generating and maintaining stock report of retailers and 3PL warehouse to provide analysis & recommendation for business continuity.• Supervising Brand Ambassadors (BA) – training of product knowledge, scheduling of work shifts, managing of payroll and recruitment of part-timers. • Assisting with E-Commerce campaign execution and daily operations for SEA. • Liaising with Key Account Manager (KAM) for smooth and successful SEA campaigns.• Managing E-Commerce platform enquiries to ensure quality response to customers.

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  Parkway Pantai Limited

  • Singapore

  • Customer Service Officer - Executive Health Screeners

    • Oct 2018 - Mar 2019
    • Singapore

    • Served as the intermediary between clinic and patients• Liaison between organisation and specialist clinics• Handled day-to-day operations and administrative duties

• 

  Marina Bay Sands

  • Singapore, Singapore

  • Event Assistant - Casino Marketing (Special Events)

    • Jan 2017 - Dec 2018
    • Singapore, Singapore

    • Assisted in various events during festive dinners, concerts and seasonal campaigns. • Handled registration, redemption, ushering, and general enquiries.

• 

  People & Props Pte Ltd

  • Singapore

  • Event Assistant

    • Mar 2016 - Sep 2018
    • Singapore

    • Assisted in various events from companies such as Samsung, 100Plus, Singtel, etc. • Sustain productive relations with clients, managers and customers to facilitate smooth flow of operation

• 

  RadLink Group

  • Singapore

  • Operations Intern

    • Mar 2017 - Aug 2017
    • Singapore

    • Dispatch Team In Charge - Managed and coordinated team to ensure delivery assurance of diagnostic reports. • Worked alongside Managing Director to tidy up monthly data and plot figures for dashboard analysis.• Assimilated the undergoing of customer service and customer experience through assuming the role of Front Desk Receptionist and Call Centre Operator.