Experience

• 

  FinaTrust Microfinance Bank

  • Lagos, Nigeria

  • Head Of Operations

    • Feb 2020 - Present
    • Lagos, Nigeria

    Responsibilities includes but not limited to:• Management of the vault.• Disbursement of Loan.• Oversee customer service delivery, maintenance and improvement of banking service standards.• Reconciling of credit files and identifying of discrepancies and variance.• Monitoring the business transaction of the bank.• Ensuring compliance with regulatory and policy requirement with regards to banking environment.

• 

  Lawebod Microfinance Bank Ltd

  • Head Of Operations

    • Nov 2018 - Feb 2020

    Responsibilities includes but not limited to:• Opening and closing of branch and business for the day.• Management of the vault.• Daily balancing of tellers to the till.• Oversee customer service delivery, maintenance and improvement of banking service standards.• Maintaining and reconciling the bank’s suspense account.• Monitoring the business transaction of the bank.• Ensuring compliance with regulatory and policy requirement with regards to banking environment.see less

• 

  Susu Microfinance Bank

  • Branch Head of Operations

    • Nov 2017 - Nov 2018

    Responsibilities includes but not limited to:• Supervising Daily Teller operations (Start of day and End of Day posting)• Supervising and administer Security documents / Register• Supervising and administer cash movement through the vault• Administer and supervising daily call over transactions• Supervising the customers service desk• Relating with the Regulators on Operations issues• Monitoring Operations officers work at the Meeting points.• Maintaining and Administering Registers for Banking Operations• Ensure Management of cash flow for banking operations

  • Operations Officer

    • Jan 2013 - Nov 2017

    Responsibilities includes but not limited to:• Ensuring transactions are properly recorded are entered into computer account system.• Establishing and maintaining cash controls.• Establishing and maintaining supplier account.• Maintaining and reconciling general ledgers.• Preparing of monthly financial statement.• Issuance of cheque for all account due.

• 

  CREDITPLUS MFB

  • TELLER/ CUSTOMER SERVICE OFFICER

    • 2010 - 2012

    Responsibilities includes but not limited to: • Receiving deposits and paying withdrawals to customers.• Transferring of funds.• Reconciling and capturing of deposits and charges.• Opening, closing and updating customers’ account.• Maintaining bankers/ customer relationship.• Attending to customer’s inquiry on the bank’s products.