Experience

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  SYSTECH.ba

  • Bosnia and Herzegovina
  • IT Services and IT Consulting
  • 1 - 100 Employee

  • Associate Product Manager

    • Nov 2022 - Present

    - Researching customer needs - Converting feedback into feature requirements- Collaborating with support and development- Aligning marketing and sales with product, and vice versa- Managing relationships with stakeholders

  • Business Development Manager

    • Nov 2020 - Oct 2022

    - Developing B2B sales channels - Coordinating marketing efforts- Account management- Streamlining procedures- Building connections across industries

• 

  ViewPoint Digital Signage

  • Remote

  • Social Media Manager

    • May 2021 - Jan 2022
    • Remote
• 

  Luxlley

  • Remote

  • Content Specialist

    • Sep 2020 - Apr 2021
    • Remote
• 

  Onsen Secret

  • Remote

  • Social Media Manager

    • Apr 2020 - Sep 2020
    • Remote
• 

  Infobip

  • Sarajevo

  • Customer Success Manager

    • Apr 2019 - Apr 2020
    • Sarajevo

    - Building and maintaining customer relationship- Onboarding customers and upselling- Increasing customer lifetime value- Collaboration across multiple teams- Fast-paced problem solving

• 

  RSVPify

  • Remote

  • Customer Support Representative

    • Oct 2018 - Oct 2019
    • Remote
• 

  GRAWE osiguranje d.d. Sarajevo

  • Bosnia and Herzegovina

  • Marketing Specialist

    • Jan 2018 - Apr 2019
    • Bosnia and Herzegovina

    - Media planning, monitoring and evaluation- Social responsibility activities- Branding and procurement- Event organisation and management- Administration and support- Raising internal brand awareness

• 

  Sarajevo Insider City Tours & Excursions

  • Sarajevo

  • General Manager

    • Dec 2016 - Dec 2017
    • Sarajevo

    - Administration, legal and payroll- Planning, implementation and evaluation of various business activities- Social responsibility activities- Training and employment of staff- Business development

• 

  -

  • Bosnia and Herzegovina

  • Freelance Tourguide

    • Apr 2011 - Dec 2016
    • Bosnia and Herzegovina

    - Public speaking and storytelling- Managing groups up to 70 people at the time- Content delivery- Promoting social values- Raising awareness of local business potentials- Working with people with different backgrounds

• 

  Targer Engineering & Consulting

  • Bosnia and Herzegovina

  • Project & Sales Officer

    • Oct 2015 - May 2016
    • Bosnia and Herzegovina

    - Administration and procurement- Event organisation- Business research and development- In-house design- Promoting values of Lean Six Sigma- Raising awareness of industrial potential in local economy

• 

  Diwan Translation Agency

  • Bosnia and Herzegovina

  • Freelance Interpreter

    • Oct 2013 - Nov 2013
    • Bosnia and Herzegovina

    - PA and interpreter for observer of Council of Europe