Bio
Credentials
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Project Management Professional (PMP)
PMI - Orange County ChapterFeb, 2022- May, 2026
Experience
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Iskraemeco
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Cairo
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Senior Account Manager
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Oct 2019 - Present
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Cairo
- Collaborated with 5+ cross-functional teams to identify customer pain points and provide customized technical solutions. Reduced 27% of customer complaints. - Led the launch of a new product in the governmental sector Smart Gas metering System, resulting in a 20% market share and 15% revenue gr...
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ICON Egypt
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Cairo Governorate, Egypt
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Sales Engineer
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Mar 2018 - Oct 2019
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Cairo Governorate, Egypt
- Achieved a 15% Grew up in sales in one year through effective sales strategies and strong relationships with clients.- Manage technical aspects of the sales process, such as product configuration and pricing.- Presented customized solution proposals to prospective clients, leading to 20+ succes...
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Chevron
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Cairo Governorate, Egypt
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Sales Engineer
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Jul 2017 - Mar 2018
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Cairo Governorate, Egypt
- Performed competitive analysis and market research to identify trends, enabling chevron to capture a 28% larger market share in Q1 2018.- Provided exceptional customer service that led to long-term relationships and increased customer retention by 81% in the first year of employment.- Surpassed...
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ISLUB (Industrial Speciality Lubricants Co.)
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Cairo, Egypt
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Technical Sales Engineer
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Jun 2016 - Jul 2017
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Cairo, Egypt
- Recognized impediments to growth and recommended strategies that successfully increased sales in 2 territories by 13% and 22% respectively.- Secured 5 new business opportunities worth over $3 MM in 1 year, a 7.9% growth from the previous year.- Shared product knowledge and expertise, helping to...
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Vodafone
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Cairo Governorate, Egypt
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Sales And Marketing Specialist
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Jun 2014 - May 2015
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Cairo Governorate, Egypt
- Make outbound calls to potential customers by increasing 5 %.- Present and sell products and services to customers.- Developed and implemented a new telesales strategy that resulted in a 10% increase in sales in 3 months.
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Education
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2009 - 2014El Shorouk Academy
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2002 - 2009Egyptian language school
Suggested Services
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Industry Focus. “Appliances, Electrical, and Electronics Manufacturing”
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