See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Om Shankar Upadhyay is a seasoned sales and management professional with over 16 years of experience in the automotive industry. He has held various leadership positions, including Regional Sales Manager, Head of Department - Business Strategy (Customer Engagement) & New CI, and Area Sales Manager. He has expertise in lead generation, sales, customer retention, change management, and operational excellence. He is proficient in English, Hindi, and Arabic, and has a Master of Business Administration (MBA) degree from the Institute of Management Studies, Ghaziabad.

Credentials

  • Influencing For Results
    Dale Carnegie
  • MDP
    DDI | Development Dimensions International

Experience

    • India
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Regional Sales Manager
      • Apr 2023 - Present

       Responsible for retail target achievement & growth of regional market share. Mentor team to improve penetration in retail – corporate, field, showroom & auto-terrace. Sensitize team towards customer satisfaction through trainings and awareness sessions. Align dealership machinery & profitability in accordance with company’s objective. Liaison with banker & financers to have support on interest rates, sales promotion activities, etc. Forecast quarterly sales by considering historical data, market trend, growth rate. Design sales & marketing strategies to combat competition in different segments.

    • Head Of Department - Business Strategy (Customer Engagement) & New CI
      • Apr 2018 - Mar 2023

      HOD-Business Strategy (Customer Engagement) & New CI | Honda Cars India Ltd. Apr’18-Till Date Introduced data analytics & predictive modelling to drive customer segmentation & cohort studies.# Project Management: Conceptualize, Planning & Execution of UIO Project “Customer Engagement” to improve repeat business from existing customers Developed Customer Engagement IT Tool (on Sales Force Platform) having 360-degree view of the customer. Working on App based Customer Engagement IT Tool having 360-degree view of the customer  Innovative additional rewards and benefits to cross and up sell without disturbing the bottom line.➢Vendor Negotiation and Coordination for finalizing New CI elements’ cost➢Ensuring New CI Implementation with minimum impact on Sales & Service operations

    • Regional Sales Manager - North, East and West zones
      • Apr 2010 - Mar 2018

      Regional Manager Sales| Honda Cars India Ltd. North Zone - Delhi, Haryana & UP Apr’16-Mar'18Regional Manager Sales| Honda Cars India Ltd. West Zone Apr’15-Mar’16Mumbai, Navi Mumbai & RajasthanRegional Manager Sales| Honda Cars India Ltd. East Zone Apr’10-Mar’15 Rajasthan, Orissa, Bihar, Jharkhand, Assam, UP, UK and West Bengal Responsible for retail target achievement & growth of regional market share. Mentor team to improve penetration in retail – corporate, field, showroom & auto-terrace. Sensitize team towards customer satisfaction through trainings and awareness sessions. Align dealership machinery & profitability in accordance with company’s objective. Liaison with banker & financers to have support on interest rates, sales promotion activities, etc. Forecast quarterly sales by considering historical data, market trend, growth rate. Design sales & marketing strategies to combat competition in different segments.

    • Area Sales Manager
      • Dec 2007 - Mar 2010

      Area Sales Manager| Honda Siel Cars India Ltd. as –– Delhi & NCR Dec’07- Mar’10 Monitor, motivate and train dealership sales teams to achieve monthly target.  Ensure sales team at dealerships adhere to company process & policy.  Guide dealerships to improve profitability. Explore potential business avenue & market development efforts Improve team productivity by regular dealer reviews.

    • Dy. Manager Sales
      • Feb 2006 - Dec 2007

      Dy. Manager – Sales | Mahindra & Mahindra Ltd. Feb’06 – Dec’07Chandigarh, Punjab, Himachal Pradesh and J&K Dealer management: Inventory fund, Retail finance, and manpower adequacy Training and development, sales staff motivation, customer complaints, claim processing etc. Territory Development: Developed new dealerships at Mohali, Patiala, Ludhiana & Chandigarh. SSI score Improvement: Ensure adherence to systems & processes & regular sales team training.  Marketing: Planning & execution of promotional events & offers & counter competition. Sales Training – Sales team capability analysis & training for continuous development.

    • Asst. Manager – Sales, Mazda brand - Passenger and LCV segment
      • Mar 2003 - Jan 2006
      • Dubai

      Asst. Manager Sales |Galadari Automobiles Co. L.L.C. - Dubai Mar’03 – Jan’06 Grow business & profitability by new customer acquisition. Liaison with Ad agency, plan Ad layouts and monthly Ad schedule. Customer Retention by using in-house MIS system.  Successfully handled 4 product launches across Dubai for Isuzu  Manage customer data, feedback and information for additional business generation. Quarterly territory sales planning and target.

    • Sr. Sales Executive, Hyundai - Passenger and Commercial segments
      • Jan 2001 - Jan 2003
      • Sultanate of Oman

      Sr. Sales Executive|Oman Trading Establishment - Oman Jan’01-Jan’03 Manage and grow Hyundai sales operations at Sohar in Oman. Responsible for corporate and retail sales & achieving the assigned sales targets Strategize to increase sales & market share through promotions and events. Liaison with finance institution to provide car loans to customer

    • Sales Consultant
      • Feb 2000 - Nov 2000
      • New Delhi

  • KLA Electronics Pvt. Ltd
    • New Delhi Area, India
    • Marketing Executive
      • Jul 1999 - Jan 2000
      • New Delhi Area, India

Education

  • 1997 - 1999
    INSTITUTE OF MANAGEMENT STUDIES, GHAZIABAD
    Master of Business Administration - MBA, Marketing

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Motor Vehicle Manufacturing”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles