Bio
Credentials
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Influencing For Results
Dale Carnegie -
MDP
DDI | Development Dimensions International
Experience
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India
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Motor Vehicle Manufacturing
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700 & Above Employee
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Regional Sales Manager
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Apr 2023 - Present
Responsible for retail target achievement & growth of regional market share. Mentor team to improve penetration in retail – corporate, field, showroom & auto-terrace. Sensitize team towards customer satisfaction through trainings and awareness sessions. Align dealership machinery & profitability in accordance with company’s objective. Liaison with banker & financers to have support on interest rates, sales promotion activities, etc. Forecast quarterly sales by considering historical data, market trend, growth rate. Design sales & marketing strategies to combat competition in different segments.
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Head Of Department - Business Strategy (Customer Engagement) & New CI
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Apr 2018 - Mar 2023
HOD-Business Strategy (Customer Engagement) & New CI | Honda Cars India Ltd. Apr’18-Till Date Introduced data analytics & predictive modelling to drive customer segmentation & cohort studies.# Project Management: Conceptualize, Planning & Execution of UIO Project “Customer Engagement” to improve repeat business from existing customers Developed Customer Engagement IT Tool (on Sales Force Platform) having 360-degree view of the customer. Working on App based Customer Engagement IT Tool having 360-degree view of the customer Innovative additional rewards and benefits to cross and up sell without disturbing the bottom line.➢Vendor Negotiation and Coordination for finalizing New CI elements’ cost➢Ensuring New CI Implementation with minimum impact on Sales & Service operations
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Regional Sales Manager - North, East and West zones
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Apr 2010 - Mar 2018
Regional Manager Sales| Honda Cars India Ltd. North Zone - Delhi, Haryana & UP Apr’16-Mar'18Regional Manager Sales| Honda Cars India Ltd. West Zone Apr’15-Mar’16Mumbai, Navi Mumbai & RajasthanRegional Manager Sales| Honda Cars India Ltd. East Zone Apr’10-Mar’15 Rajasthan, Orissa, Bihar, Jharkhand, Assam, UP, UK and West Bengal Responsible for retail target achievement & growth of regional market share. Mentor team to improve penetration in retail – corporate, field, showroom & auto-terrace. Sensitize team towards customer satisfaction through trainings and awareness sessions. Align dealership machinery & profitability in accordance with company’s objective. Liaison with banker & financers to have support on interest rates, sales promotion activities, etc. Forecast quarterly sales by considering historical data, market trend, growth rate. Design sales & marketing strategies to combat competition in different segments.
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Area Sales Manager
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Dec 2007 - Mar 2010
Area Sales Manager| Honda Siel Cars India Ltd. as –– Delhi & NCR Dec’07- Mar’10 Monitor, motivate and train dealership sales teams to achieve monthly target. Ensure sales team at dealerships adhere to company process & policy. Guide dealerships to improve profitability. Explore potential business avenue & market development efforts Improve team productivity by regular dealer reviews.
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Dy. Manager Sales
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Feb 2006 - Dec 2007
Dy. Manager – Sales | Mahindra & Mahindra Ltd. Feb’06 – Dec’07Chandigarh, Punjab, Himachal Pradesh and J&K Dealer management: Inventory fund, Retail finance, and manpower adequacy Training and development, sales staff motivation, customer complaints, claim processing etc. Territory Development: Developed new dealerships at Mohali, Patiala, Ludhiana & Chandigarh. SSI score Improvement: Ensure adherence to systems & processes & regular sales team training. Marketing: Planning & execution of promotional events & offers & counter competition. Sales Training – Sales team capability analysis & training for continuous development.
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Asst. Manager – Sales, Mazda brand - Passenger and LCV segment
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Mar 2003 - Jan 2006
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Dubai
Asst. Manager Sales |Galadari Automobiles Co. L.L.C. - Dubai Mar’03 – Jan’06 Grow business & profitability by new customer acquisition. Liaison with Ad agency, plan Ad layouts and monthly Ad schedule. Customer Retention by using in-house MIS system. Successfully handled 4 product launches across Dubai for Isuzu Manage customer data, feedback and information for additional business generation. Quarterly territory sales planning and target.
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Oman Trading Establishment – Sultanate Of Oman
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Sultanate of Oman
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Sr. Sales Executive, Hyundai - Passenger and Commercial segments
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Jan 2001 - Jan 2003
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Sultanate of Oman
Sr. Sales Executive|Oman Trading Establishment - Oman Jan’01-Jan’03 Manage and grow Hyundai sales operations at Sohar in Oman. Responsible for corporate and retail sales & achieving the assigned sales targets Strategize to increase sales & market share through promotions and events. Liaison with finance institution to provide car loans to customer
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Regent Automobiles
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New Delhi
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Sales Consultant
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Feb 2000 - Nov 2000
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New Delhi
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KLA Electronics Pvt. Ltd
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New Delhi Area, India
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Marketing Executive
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Jul 1999 - Jan 2000
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New Delhi Area, India
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Education
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1997 - 1999INSTITUTE OF MANAGEMENT STUDIES, GHAZIABAD
Master of Business Administration - MBA, Marketing
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Industry Focus. “Motor Vehicle Manufacturing”
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