Experience

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  Toronto Transit Commission (TTC)

  • Toronto, Canada Area

  • Subway Vehicle Technician

    • Mar 2016 - Present
    • Toronto, Canada Area

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  Bombardier Transportation North America

  • Toronto

  • Product Introduction

    • Jul 2014 - Mar 2016
    • Toronto

    Night Supervisor, providing warranty support to Toronto Transit Commission (TTC) on their new Street Cars acquired from Bombardier Transportation.

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  Crawford & Company, Insurance Adjusters

  • Etobicoke, ON

  • Property Claims Service Representative/Adjuster

    • Jan 1998 - Jun 1998
    • Etobicoke, ON

    • Effectively worked, communicated and obtained information from clients, claimants, vendors, field personnel and other internal or external resources for resolution of commercial claims.• Investigated losses to determine cause, scope and extent of damages and/or liability.• Verified coverage and investigated losses by recording statements, obtained pertinent information (police and medical reports, appraisals, estimates, photographs, degree of disability, rehabilitation potential, etc.), and evaluated damages/eligibility for benefits.• Evaluated claim for purposes of setting reserves and making appropriate payments.• Documented all activity to support the outcome of the claim file.• Achieved fair, equitable and timely claim disposition, consistent with customer and internal expectations.• Documented all decisions, correspondence, reports and discussions that occurred during investigation.• Conferred with higher-level technical claim personnel for guidance and direction to ensure the file is handled properly.• Detected and discussed potential problems or trends that require additional review, investigation or research and referred to Claims Supervisor for resolution.

• 

  Purisons Surveyors Private Limited, India

  • India

  • Independent Commercial Lines Surveyor & Loss Assessor

    • Jan 1980 - Mar 1997
    • India

    • Lead a team of five Surveyors as the General Manager of Purisons, an independent Adjusters’ company, at four different locations in four Indian provinces.• Served as first point of contact for insured members within 24 hours of claims• Surveyed, assessed and adjusted a large number of marine cargo and commercial Lines claims involving property damage by perils like fire, flood, earthquake, storm, landslide, lightening, theft, explosion, terrorism. • Surveyed catastrophic losses under abnormal working conditions and prepared assessment reports within a limited time frame.• Surveyed engineering claims involving machinery breakdowns of equipment and machinery comprising of compressors, generator sets, electric motors, switchgears, HVAC plants, etc.• Surveyed inland marine (cargo) claims involving damage in transit.• Adjusted a large number of total loss automobile claims involving commercial trucks, buses and light commercial and private vehicles.• Previewed any coverage questions including unlisted drivers or vehicles, excluded drivers and cancellations. Obtained recorded and /or signed statements from all parties involved in the accident, ordered police reports and interviewed witnesses to obtain pertinent information.• Collected repair/restoration estimates, claim forms, and other relevant supporting documentation. Prepared detailed Survey/Assessment reports for underwriters’ approval, with recommendations for salvage disposal and subrogation.