Experience

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  R-Jolad Hospital

  • Lagos, Nigeria

  • Group Head, Business Development

    • Dec 2021 - Present
    • Lagos, Nigeria

    Managing sales relationships and retainers with clients, health care and hospitality partners, HMOs, and corporate businesses.Acquire new business, and drive lead generation and customer acquisition through traditional and digital means. Developing and co-managing business plans and forecasts implementation towards new business onboarding.Analyze and manage the tariff review process and benchmark pricing across locations and services. Negotiating agreements and other contractual relationships with key customersManage entire product offerings portfolio with a view of commercials. Collaborate with the customer care functions at the hospitals to receive feedback on key customer pain areas for business and product development purposes.Effective leadership/management of the Business Development department made up of 7 professionals to deliver sales targets.Analyze competitor strategies, price, and service offerings and recommend strategies to retain leads and increase market share.Organize outreach programs with prospective patient communities such as resident associations, local clubs, schools, colleges, and other local bodies with a view to generating footfalls for the hospital.

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  Avon Healthcare Limited

  • Ikoyi, Lagos

  • Senior Manager, Business Development and Client Services (Corporate)

    • Jan 2016 - Nov 2021
    • Ikoyi, Lagos

    Coordinate sales effort through cold calling, event networking, social selling with a cross-functional team of 15 persons comprising sales, product, customer relationship and marketingAnalyze the territory/Market’s potential, track sales, and status report. Manage and develop portfolios of the organization with responsibility for total customer relationships including sales and servicesResearch and develop marketing opportunities and plans, identifying market trends, and suggesting systems improvements to achieve the company’s marketing goalsFostering excellent client relationships as a means of building trust, retaining clients, and growing the enrolled population. Ensuring prompt and effective complaint resolution and managementOversee all client contracts and other internal documents; ensuring all documentation/records are promptly, correctly, and fully captured and updatedClient on-boarding: Welcoming and providing new clients and staff, with information and regulations about the scheme, plans, and benefits Prompt delivery of reports to clients – utilization report, biannual/annual scheme report, as well as internal reports on a daily, weekly, and monthly basis.

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  International Health Management Services Limited

  • Lagos, Nigeria

  • Deputy Manager Sales and Marketing

    • Mar 2013 - Dec 2015
    • Lagos, Nigeria

    Achieved an average of 11X quarterly revenue target through implementation of combined digital and physical sales drives.Championed product cross-selling and loyalty campaign which saw a contribution to the company revenue.Research new markets and competitor strategies to proffer sales and marketing campaigns as well as location-based sales drives.Resolved service problems by clarifying the customer’s complaint; determining the cause and proffering the best solution to the problemEstablished and maintained positive business and customer relationships. Regularly connect with clients to guarantee the renewal of contract and ensure payment is made as at when due. Conducted basic health screening and health seminars for both corporate and retail clients Received and responded to customer inquiries on service-related issues Built and maintained clientele base relationships through administrative follow-ups like calls and visitation.

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  Duro Soleye Hospitals

  • Lagos

  • Sales Manager, HMO

    • Nov 2011 - Feb 2013
    • Lagos

    Actively seek out new sales opportunities through cold calling, networkingSupport the marketing and management team in suggesting new service offerings and strategic partnerships. Two of such were critical to helping introduce the brand.Conduct market research to identify selling possibilities and evaluate customer needsGather feedback from customer feedback from customers or prospects and share it with the internal teamAchieved upwards of 20% annual sales targets.