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Olivia Norris is a seasoned business development and sales professional with extensive experience in various industries, including start-ups, finance, and technology. She has a strong background in account management, team building, and training, with a proven track record of driving revenue growth and developing strategic partnerships. Olivia holds multiple certifications in sales and leadership, demonstrating her commitment to ongoing learning and professional development.

Credentials

  • Sales: Closing Strategies
    LinkedIn
    Jan, 2021
    - Apr, 2026
  • Olivia Norris
    StackSkills
    Feb, 2017
    - Apr, 2026
  • 360 Performance Review
    Center for Creative Leadership
    Nov, 2014
    - Apr, 2026
  • Train the Trainer
    Center for Creative Leadership
    Aug, 2014
    - Apr, 2026
  • Strategic Selling & Conceptual Selling
    Miller Heiman Group
    Sep, 2004
    - Apr, 2026

Experience

  • nCino, Inc.
    • Austin, TX
    • Business Development Representative
      • Oct 2021 - Present
      • Austin, TX

      - Develops opportunities for nCino Mortgage Suite in Enterprise Financial Institutions, Community Banks & Credit Unions, and Independent Mortgage Bankers - Collaborates with Account Executives; creating prospecting plans and executes strategies to engage mortgage professionals. - Achieve Club Nexus in 2022

  • FirstClose
    • Austin, Texas Area
    • Partner Solutions Specialist
      • Apr 2019 - Oct 2021
      • Austin, Texas Area

      FirstClose is a trusted FinTech partner and is a single source provider for property and borrower data intelligence. Technology delivers scalable solutions for residential lending to close more loans and to provide a better experience for lending teams and borrowers.

  • Generational Equity, LLC
    • Austin, Texas Area
    • Sr. Business Adviser
      • Feb 2018 - Apr 2019
      • Austin, Texas Area

      - Creating trusting engagements with Business Owners in order to learn and develop exit plan strategies towards mergers and acquisitions. - Motivated and disciplined to call at a high volume and to provide consultative approach to register attendees for Business Owners Conference.

    • United States
    • Retail
    • 700 & Above Employee
    • General Manager
      • Feb 2014 - Sep 2017

      • Increased sales for Temple, TX Dealership, 10% year over year• Fostered strong engagement at all levels of an organization; promoting team building, collaboration, and buy in. • Implemented efficient processes in operations to support sales, inventory, and people.• Promoted key team members to contribute to talent pool of managers and leaders in the organization. Provided coaching and training for team while at the same time promoted accountability according to agreed upon goals and company policies.

    • Sales Manager
      • Aug 2012 - Jan 2014

    • Senior Sales Advisor
      • Dec 2011 - Aug 2012

    • Sales Advisor
      • Dec 2010 - Dec 2011

    • Business Development Consultant
      • 2010 - Dec 2010

      Contractor providing business development and client relationship management of training solutions. Helping companies and institutions increase performance by building competencies on Leadership, Team Effectiveness, and Virtual Workplace.

    • Account Executive
      • Jan 2009 - Nov 2009

      Developed and executed sales and marketing plans to help key partners of a global learning organization. These plans provided the strategic advantage necessary to accelerate innovation, improve execution, and to increase revenue up to 40% for one of its Fortune 100 client. Reinforced strategic partnership by assessing current needs of business, to contain costs within current economic conditions, and to improve the value of learning and training investments.

    • National Sales Manager - Data Breach Specialist
      • 2007 - 2008

      Data Breach Specialist responsible for Business development and Sales of Breach Preparation Program and Identity Theft Prevention solutions. Established partnerships with State Governments, Universities, Financial Institutions, and Healthcare Systems, to deliver the Debix Identity Protection Network as a benefit to their employees and to individuals affected by a data breach. Drove all aspects of sales, implementation, account management, business development and marketing which resulted in winning up to 40 contracts; secured first Breach Response Program for State Government and Big Ten Universities. Influenced strategic direction for Data Breach and Direct Channel, working closely with executives, development, and operations team to drive marketing and revenue goals for the organization. Debix is a research and software development company that built the world's first electronic Identity Protection Network.

    • Director of Industry Development
      • 2004 - 2006

      Delivered business development goals for start - up division; creating employee awareness programs to minimize risk, safety, and loss prevention. Assisted product development designed for retail and healthcare industries. Executed marketing strategies, sales and account management for risk management programs. Consulted with partners and prospects to develop and implement safety and loss prevention programs nationwide.

    • National and Corporate Account Manager
      • 1997 - 2004

      Exceeded targeted product and revenue goals for companies delivering wireless products and network technology solutions. Accomplished goals through sales and marketing tailored to the requirements of assigned corporate accounts. Responsible for regional sales in the Greater Philadelphia region. Balanced strategic sales approach with account management responsibilties to increase revenue goals. Results improved productivity and efficiency among business units and clients served. These results led to promotions and awards.

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Industry Focus. “Business and Professional Services”

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