See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
I'm Olivia Rizzo, a dedicated professional based in Melbourne, Australia, with a diverse background in psychology and music. I hold a Bachelor of Arts in Psychology and Italian, alongside a Bachelor of Music in Popular Voice from Monash University, and a Summer Program in Contemporary Voice Studies from New York University. With over 8 years of experience as a professional singer, I perform across various genres and have been involved in teaching music to students of all ages. Currently, I manage five clinics at Healing Minds Psychology, where I oversee operations and compliance, leveraging my organizational skills and experience in high-pressure environments. My previous roles have included administrative positions and customer service, where I honed my teamwork and leadership abilities. Fluent in English and Italian, I am passionate about blending my expertise in psychology and music to create meaningful experiences.

Experience

  • Your HR Team
    • Melbourne, Victoria, Australia
    • Junior Human Resources Consultant
      • Mar 2024 - Present
      • Melbourne, Victoria, Australia

    • Australia
    • Mental Health Care
    • 1 - 100 Employee
    • HR/Practice Manager
      • Aug 2021 - Aug 2023

      Key Responsibilities:Managed 5 clinics across Melbourne, autonomously overseeing the day to day operations of over 45 practitioners and administration staff.Spearheaded human resources functions including conflict resolution, end to end recruiting, professional development and performance management.Implemented initiatives to enhance staff retention, diversity and inclusion,wellbeing and organisational culture.Lead change management efforts and ensured compliance with regulatoryrequirements.Oversaw administrative and business operational objectives.Compliance of funding bodies and maintaining relationships withstakeholders.Proficient in MS Microsoft, Practice Management Software (Halaxy) andPayroll Software (Xero).Achievements:Established and nurtured positive organisational culture.Implemented strategies to improve staff morale, engagement and retention.Enhanced support for employees and clients through policy developmentand process optimization.Designed and implemented innovative People and Culture programs.

    • Administrative Assistant
      • May 2021 - Aug 2021

  • FTR Constructions
    • Melbourne, Victoria, Australia
    • Head of Accounts
      • Jul 2016 - Mar 2023
      • Melbourne, Victoria, Australia

    • Professional Singer
      • Mar 2015 - Nov 2022

    • Music Teacher
      • Mar 2014 - Dec 2021

Education

  • 2024 - 2025
    RMIT University
    Masters, Human Resources Management
  • 2016 - 2021
    Monash University
    Bachelor of Arts, Psychology/Italian
  • 2016 - 2021
    Monash University
    Bachelor of Music
  • 2017 - 2017
    New York University
    Bachelor's degree, Contemporary Voice Studies - Summer Program
  • 2009 - 2014
    Ivanhoe Girls'​ Grammar School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. Add an industry

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles