Experience

• 

  DEBRA International

  • Austria
  • Non-profit Organizations
  • 1 - 100 Employee

  • Executive Director

    • Apr 2023 - Present

  • Business Manager

    • Sep 2016 - Apr 2023

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  RWS Group

  • Chalfont St Peter, Buckinghamshire

  • Senior IP Services Coordinator

    • Mar 2014 - Sep 2016
    • Chalfont St Peter, Buckinghamshire

    Responsible for account and project management in the Translation Division. Responsibilities: the account manager for all clients worldwide (except France and Germany); overseeing the entire translation process for each project, from receipt of a translation/quote request to invoicing the finished product; preparing RWS’s internal paperwork including interpreting clients’ instructions into a format understandable by all RWS staff; preparing quotes; liaising with clients and business developers to report progress; resolving queries; training new members in the department; managerial duties including running the department during the departmental manager’s absence; delegating new orders and managing co-workers’ workloads; assisting co-workers.Skills: working under pressure to meet tight deadlines; working effectively on multiple concurrent projects; prioritising workload; multi-tasking; attention to detail; ability to deal courteously and efficiently with customers, suppliers, and co-workers; strong written communication skills; leadership and people management; working effectively both independently and as part of a team; ability to anticipate potential problems and devise solutions to ensure customer requirements are met; using initiative to negotiate solutions to problems in the supply process; meeting rigorous independent checking procedures in compliance with ISO 9001:2008 and BS EN 15038.Key achievement: promoted from IP Services Coordinator in November 2015.

• 

  King's Training

  • The Bank of Spain, The Mahou-San Miguel Group, Vía Célere - Madrid, Spain

  • Freelance English Teacher

    • Sep 2012 - Dec 2013
    • The Bank of Spain, The Mahou-San Miguel Group, Vía Célere - Madrid, Spain

    I taught general, business, and financial English from beginner to advanced level one-to-one and group classes at The Bank of Spain, Mahou-San Miguel Group, and Vía Célere. I was involved in a demanding project with the Bank of Spain preparing bank inspectors for the move to the Single Supervisory Mechanism at the European Central Bank in Frankfurt.Responsibilities: teaching; preparing class content; assessing student levels; writing up monthly reports; adjudicating exams. Skills: assessing each student’s requirements and needs, and adapting teaching material accordingly; devising original course material; strong oral communication skills.Key achievements: evaluated by students as the second-highest rated teacher (out of 120 English teachers) after one year.

• 

  Iddeasp

  • Madrid, Spain

  • Assistant to Projects Coordinator

    • Sep 2010 - Apr 2011
    • Madrid, Spain

    I worked at advertising agency, Iddea SP as part of my degree, which gave me an insight into this specific industry, and Spanish working life.Responsibilities: the main point of contact for English-speaking clients including translating quotes and emails, and interpreting during conference calls; administration and logistics tasks; researching new providers, publicity and communication agencies, and event organisers; managing website content (translating and updating); adding clients’ websites to search engines and directories; promoting events on social media.