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Oliver Whong is a seasoned program manager with experience in community development, event management, and leadership. He has managed teams, created marketing materials, and analyzed data to assess program impact. Oliver holds a Bachelor of Arts degree in Environmental Studies from Goucher College and has studied abroad in Costa Rica.

Experience

  • Howard County Government
    • Columbia, Maryland, United States
    • Program Manager - Roving Radish Marketplace
      • Apr 2020 - Present
      • Columbia, Maryland, United States

      RESPONSIBILITIES I manage a small staff to run the Roving Radish Marketplace program which partners with local farmers to bring fresh produce and farm goods to families facing food insecurity. Management responsibilities include creating and implementing staff training, scheduling staff, tracking inventory and ordering, formulating pricing/discount policies, coordinating with farmers/vendors, creating accessible signage, and maintaining the point of sales backend. Additional responsibilities include:-Collecting, tracking, and analyzing participation data to assess the impact of the program to inform future outreach campaigns -Maintaining and creating content for the program website, social media, and weekly newsletter-Using digital and traditional art/design skills to create marketing materials and toolkits for local farms and agriculture programsACHIEVEMENTS-Designed and implemented multiple outreach strategies which have increased program participation by 40% including partnering with community members to provide translation assistance for non-English speaking participants-Created a 'take what you need, leave what you can' pantry for canned goods, school supplies, and books-Built product displays with recycled materials to maximize store space and increase store accessibility

  • Goucher College
    • Towson, Maryland, United States
    • Garden Manager
      • Oct 2020 - Jul 2021
      • Towson, Maryland, United States

      RESPONSIBILITIESWorking with a co-manager to maintain the community garden. Organized, advertised, and led weekly workdays during the COVID-19 pandemic to provide an in-person community for Goucher students while teaching gardening skills and general ecology. Partnered with faculty and staff supervisors to create a new garden layout that would improve soil health and create community spaces for students. Tracked personal work hours and garden budget and ran all garden social media. ACHIEVEMENTS Coordinated and hosted four workdays during the spring 2021 semester whose turnouts exceeded pre-pandemic standards. Created content throughout the pandemic for the Garden's Instagram to keep current students and alumni involved with the Goucher community.

  • Corclima
    • Monteverde, Costa Rica
    • Design Intern
      • Apr 2020 - May 2020
      • Monteverde, Costa Rica

      Designed instructional visual aids for a bi-lingual composting manual to increase the accessibility of the information and instructions. These visual aids will be used alongside written instructions and photographs for eight different composting methods to increase household composting in Puntarenas, Costa Rica.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Shift Supervisor
      • Feb 2018 - Jan 2020

      RESPONSIBILITIESSupervised a team of baristas to provide excellent customer service and create a comfortable environment for customers to relax and work. Accounted for register cash amounts and assured all cash transactions were correct. Reported to the general manager to collect employee information and create schedules when needed.ACHIEVEMENTS Trained staff on how to give a 'bring your own mug' discount on the POS system and advertised discounts to decrease single-use plastics. Partnered with the community garden to compost used coffee grounds.

    • Catering Assistant
      • Jun 2018 - Aug 2018

      Worked on a small catering staff team to provide excellent service for events up to 100 people. Assisted with transporting and serving food as well as clean up for events at a variety of venues for educational and business events. Applied organization skills to maximize space in moving catering operations into a smaller location.

  • Goucher College
    • Baltimore, Maryland Area
    • Resident Assistant
      • Aug 2018 - May 2019
      • Baltimore, Maryland Area

      RESPONSIBILITIESMentored and supervised 25 freshman college students at Goucher College. Planned, advertised, and led monthly informational, educational, and recreational programs. Mediated interpersonal conflicts according to the College's regulations and handled time-sensitive crises as needed. Worked as an office assistant in the office of Residential Life and performed administrative duties including maintenance and incident reports, room inspections, and weekly hall reports.ACHIEVEMENTS Received the Resident Assistant of the Month award in May 2019

  • Panera Bread
    • Columbia, Maryland
    • Barista
      • Jul 2016 - Dec 2016
      • Columbia, Maryland

      Worked as a barista and cashier by preparing coffee, specialty drinks, and smoothies. Ran the barista and bakery registers to welcome guests, take accurate orders, and count the register balance at the end of shifts.

  • Merriweather Post Pavilion
    • Columbia, Maryland
    • Event Staff
      • Sep 2014 - Aug 2016
      • Columbia, Maryland

      Held a duel event staff and food staff position where duties included working in a large staff to admit patrons, scan tickets, and check bags at events attended by 10,000+ people. As a part of the food staff duties included preparing hotdogs, sausages, and hamburgers for patrons throughout the event and answered any and all questions regarding the venue, performers, and patron access.

Education

  • 2017 - 2021
    Goucher College
    Bachelor of Arts - BA, Environmental Studies
  • 2020 - 2020
    Monteverde Institute
    Study Abroad Spring Semester, Globalization, Development, and the Environment
  • 2013 - 2017
    Hammond High School
    High School Diploma

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Community Development”

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