Experience

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  Canadian Mental Health Association

  • Toronto, Canada Area

  • Clinical Mental Health Worker

    • May 2005 - Present
    • Toronto, Canada Area

    Case Manager: - Participates as a member of a high performance, multi-service team managing an assigned caseload of clients who are diagnosed with mental health disorders, within a variety of community settings - Assesses risks, identify priorities, design creative service plans, monitor for continuing eligibility; and manage a diverse mix of caseloads-Balances each client's unique needs, concerns, values and preferences, and problem-solve service delivery issues- Evaluates client needs within available resources, as well as mediating and negotiating the resolution of conflicts involving clients and service providers.- Consults and collaborates with community resources and service providers ensuring clients obtain the most appropriate services and receive continuity in their care.- Delivers medications to clients and monitors effectiveness, potential side effects and/or interactions

• 

  Centennial College

  • Ashtonbee Campus

  • Professor

    • Sep 2009 - Jun 2016
    • Ashtonbee Campus

    • Supervise students during their practicum experience• Provide guidance to students• Evaluate students’ performance• Liaison with different agencies and collaborate with different stakeholders

• 

  Scarborough Hope Shelter/Home First Society

  • Scarborough, ON

  • Client Service Worker

    • Oct 2002 - Aug 2007
    • Scarborough, ON

    • Provided intake and assessment• Assessed risks, identify priorities, design creative service plans, monitor for continuing eligibility and manage a diverse mix of caseloads• Provided linkages between each client and community housing partners• Advocated for resources for each client• Provided detailed discharge summary• Did follow-up with each client after discharge

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  Ministry of Education

  • Jamaica, W. I.

  • Teacher

    • May 1976 - Apr 2000
    • Jamaica, W. I.

    - Taught at the primary and secondary levels in the Ministry of Education- Prepared students for internal as well as external exams- Supervised the Mathematics Department