Experience

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  Renaissance Izmir Hotel

  • Izmir, Turkey

  • Bellboy / Lead Navigator

    • Oct 2016 - Dec 2018
    • Izmir, Turkey

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  Pine Hill Hotel and Suites

  • Mugla, Turkey

  • Bellboy/Receptionist

    • Apr 2016 - Jul 2016
    • Mugla, Turkey

    Receptionist Job Duties:-Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.-Directs visitors by maintaining employee and department directories; giving instructions.-Maintains security by following procedures; monitoring logbook; issuing visitor badges.-Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.-Maintains safe and clean reception area by complying with procedures, rules, and regulations.Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.-Contributes to team effort by accomplishing related results as needed.BellBoy is responsible for the assistance of customers in hotel. Their tasks includes helping the customers carry their luggage and bring them to their respective hotel suits. Basic Tasks:-Assisting of customers with their bags and luggage-Courteously greeting customers and provide them high quality service-Escorting guests to their respective hotel rooms-Occasionally park and retrieve guest’s vehicles-Assisting the customers with their needs.-Explaining to the customers the hotels rules, showing them how to use hotel facilities, room features such as TV, Radio, Bath tubs.

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  Abaci Group

  • Eskişehir

  • Bellboy/Vallet

    • Sep 2014 - Aug 2015
    • Eskişehir

    Bell Boy is responsible for the assistance of customers in hotel or cruise ships. Their tasks includes helping the customers carry their luggage and bring them to their respective hotel suits. Basic Tasks:Assisting of customers with their bags and luggageCourteously greeting customers and provide them high quality serviceEscorting guests to their respective hotel roomsOccasionally park and retrieve guest’s vehiclesAssisting the customers with their needs.Explaining to the customers the hotels rules, showing them how to use hotel facilities, room features such as TV, Radio, Bath tubs.

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  Ekin Fuar A.S.

  • Istanbul, Turkey

  • Project Manager Assistant

    • Jan 2010 - Feb 2015
    • Istanbul, Turkey

    Every year in january, in Emitt which is the biggest tourism exhibiton in Turkey.

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  Hillside Beach Club

  • Muğla - Fethiye

  • Guest Relations

    • Jun 2013 - Sep 2013
    • Muğla - Fethiye

    My role as Guest Relations, involves making sure that guests feel welcome from the moment they step into the hotel to the moment they leave! I also make sure that they have everything they need during their stay at our hotel.-Interact with guests and provide a welcoming atmosphere-Coordinate and supervise activities for guests-Attend to guests' queries, needs and other special requests-Listen to complaints put forward by guests, resolve stessful situations and provide solutions to problems-Promote the facilities and services offered by the hotel-Cooperate and coordinate with the other hotel departments to provide an efficient service-Accompany guests within the hotel to arrive at the desired place-Provide general information and directions-Advise and assist guests on leisure activities, places to visit and travel arrangements-Bid farewell to guests at the end of their stay

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  Kocif Cafe

  • Waiter

    • May 2009 - Jul 2009

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  Can Beach Club

  • Waiter

    • Apr 2008 - Jul 2008

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  Private Yacht

  • Izmir, Turkey

  • Waiter

    • May 2007 - Jul 2007
    • Izmir, Turkey