Bio
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Ojo Olalekan Abiodun is a seasoned professional with expertise in project management, business analysis, and leadership. As a Service Support Manager at Avanage Nigeria Limited, he has been instrumental in delivering high-quality support services to clients, leveraging his proficiency in Microsoft Office and Microsoft Excel. Prior to this role, Abiodun worked as a Customer Service Representative at CNSSL, where he honed his skills in customer relations and issue resolution. He holds a Higher National Diploma in Mass Communication/Media Studies from Osun State Polytechnic and has completed coursework at the National Open University.
Experience
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Avanage Nigeria Limited
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Lagos, Nigeria
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Service Support Manager
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Oct 2018 - Present
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Lagos, Nigeria
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Customer Service Representative
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Mar 2014 - Oct 2018
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Nigeria
Customer Relations Division as a Service Centre Consultant
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Responsibilities: Gives first level support to user(Hardware and software)
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Dec 2013 - Dec 2014
Attend to assigned work tickets via helpdesk ticketing system in accordance with published Service Level Agreement(SLA)
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Education
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2005 - 2010Osun State Polytechnic
HND, Mass Communication/Media Studies -
National open university
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Financial Services”
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