Experience

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  Johns Hopkins Hospital

  • Baltimore, Maryland Area

  • Senior Operational Trainer

    • Aug 2019 - Present
    • Baltimore, Maryland Area
• 

  Verizon Enterprise Solutions

  • Silver Spring, MD

  • Technical Trainer / Business Process Analyst

    • Jul 2016 - Jan 2019
    • Silver Spring, MD

    Responsible for delivering virtual demonstrations of new online ordering platform to B2B Enterprise customers. Train and educate customers and account teams to drive adoption of self-serve ordering by customers.Analyze business processes and technical issues. Integrate solutions that increase pro...

• 

  BDS Marketing/ Motorola

  • Washington D.C. Metro Area, Baltimore, Virginia

  • Regional Channel Manager/ Carrier Lead Trainer/ Market Development Manager

    • Oct 2012 - Apr 2016
    • Washington D.C. Metro Area, Baltimore, Virginia

    Responsible for training, marketing, event planning, project management, coordinating sales promotions, creating curriculum and brand marketing of all Motorola products inside of Verizon Wireless community. It was my responsibility to drive the business in my territory. Face to face and virtual t...

• 

  Pressed 4 Time

  • Columbia, Maryland

  • Franchise Owner/Operator

    • Feb 2007 - Nov 2012
    • Columbia, Maryland

    Own and run a mobile dry cleaning service offering free pick-up and delivery service to both office and residential customers. Solicit customers through a sales and marketing strategy that requires door-to -door sales and personal interaction. I am responsible for all aspects of business manageme...

• 

  Stepping Stones

  • Washington D.C. Metro Area

  • Mentor/Tutor

    • Oct 2011 - Oct 2012
    • Washington D.C. Metro Area

    Mentor and tutor “at risk” teenage boys in group homes. Tutored Math and English. Mentoring on life. independence and responsibility.

• 

  Sprint

  • Retail Sales

    • May 2011 - Oct 2012