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Bio

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Experience

    • Servicing Administrator
      • Dec 2022 - Present
      • South Africa

      Responsible for all clients enquiries, service level agreements, and to ensure deliveryaccording to set standards.Providing product information and handling financial queries. Maintaining a consistent service delivery to ensure client retention and satisfaction. Answering inbound calls timeously.Request outstanding information from clients telephonically and via e-mail.Provide Claims Assessors with the necessary assistance in gathering information /documents as and whenrequire. Data entry into company systems, and review and verify the information to ensure accuracy andaccessibility. I would ensure that the clients claim is handled efficiently.I would update the client on their status of their existing claims currently undergoing reviews.

    • Sales Agent
      • Oct 2020 - Oct 2022
      • South Africa

      Answering inbound calls timeously and making required outbound calls. Identifying sales opportunities. Telephonically guide clients through the product offering, pricing, terms and conditions. Doing the full application with the client.Finalize the application with the client by providing them with their policy number

  • U Covered
    • South Africa
    • Sales Agent
      • Sep 2018 - Aug 2020
      • South Africa

      Calling clients and offering them a life insurance policy, global education, and a funeral policy. Provide accurate and efficient quotations to clients. Support and guide clients through the decision-making process by displaying exceptional productknowledge and customer centricity.Forward accurate policy documents to clients before close of business.

    • Office Administrator
      • Jan 2016 - Sep 2016
      • South Africa

      I would make bookings for clients, for tours around round Gauteng. Assist clients with their queries. Make sure that there is a tour guide available to drive clients on tours around GautengMaking travel arrangements. Handle all customer interactions professionally and efficiently.Helping clients with any questions regarding tours around Gauteng.

Education

  • 2014 - 2018
    Varsity College
    Bachelor’s Degree, Corporate Communication

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Advertising Services”

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