Experience

• 

  Fountain Tire

  • Delta, British Columbia, Canada

  • Assistant Store Manager

    • Aug 2020 - Present
    • Delta, British Columbia, Canada

• 

  Kal Tire

  • Manager

    • Apr 2014 - Jul 2020

    • Oversaw all aspects of the business including merchandising, inventory control, profit and loss, staffing, coaching, training, managing accounts and establishing new channels of business• Developed long and short term business plans to deliver monthly, quarterly and annual profit and loss (P/L) targets• Attained store revenue, margin, services and customer service goals • Coached and developed over 20 staff in all sales departments on selling techniques and product knowledge• Developed and encouraged a culture of safety within the team• Achieved monthly sales targets up to $600 000 in gross revenue with annual targets of up to $5 million

• 

  Accurate Transmission

  • Sales Account Representative

    • Mar 2017 - Mar 2018

    • Managing and developing relationships with existing accounts while prospecting and creating new relationships with potential clients• Develop long and short term business plans to deliver monthly, quarterly and annual goals• Analyzing client needs and wants and creating win-win solutions

• 

  Randstad Canada

  • Consultant

    • Mar 2012 - Mar 2014

    • Selling and promoting staffing solutions to prospective clients• Acquired new clients through cold calling, warm calling, phone calls and email marketing• Managed up to 18 active accounts and recruiting for those accounts• Attained budgetary target 5 out of 7 quarters with unit partner

• 

  Best Buy Canada

  • Sales Manager

    • Sep 2010 - Jan 2012

    Manages the sales departments to achieve store revenue, margin, accessories, services and customer service goals. Coaches and develops teams in all sales departments on selling techniques and product knowledge. Builds an engaged high performance team culture that consistently lives the company values, maximizes customer experience, employee experience and financial growth. Develop long and short term business plans to deliver monthly, quarterly and annual P and L targets.

• 

  Fitness Town

  • Store Manager

    • 2009 - 2010

    • Oversaw all aspects of the business including merchandising, inventory control, profit and loss, staffing, coaching, training, managing accounts and establishing new channels of business• Developed plans to attain profit and loss targets up to $800 000 monthly and annual targets up to $8.5 million.• Attained monthly status as the number one producer in sales and the top store in the company• Promoted a strong customer service oriented team and a friendly competitive culture through training and coaching• Supervised a team of 2 managers and a sales team of 4 associates

• 

  2009 Sleep Country Canada

  • Sales Associate / Trainer

    • Mar 2000 - Aug 2009

    Achieving monthly goals personally as well as for the store. Working well with others to maintain a team environment at the store level as well as within the company. Training new associates within the region as well as new markets. Consistently attaining over 100% of sales budget personally as well as within the store. Motivating employees to maximize their sales to increase growth by as much as 34%. Aided in creating and introducing new training program. Dedicated extensive time and effort to improving communications with personnel, performance reviews, employee personal growth, and increasing and maintaining morale. Assuring that all areas of Human Resource policies are understood and adhered to by all.

• 

  Linen's n Things

  • Assistant General Manager

    • Jun 2007 - Apr 2008

    Overlooked all departments, managers and staff in a big box environment. Major responsibilities included implementation of weekly advertised sales, analyzing key areas of Profit and Loss reports, all aspects of Human Resource Management including: recruiting, staffing, scheduling, training, and merchandising in all departments. Helped achieved monthly goals by merchandising and training staff in product knowledge, salesmanship and customer service.

• 

  A and B Sound

  • Assistant Sales Manager

    • Jan 1996 - Jan 1999

    Leading and motivating sales team to achieve monthly budgets and goals. Hiring and training new associates to fit into the company culture. Increased sales productivity by 18% within 2 years. Cold calling businesses to seek out corporate accounts. Reducing employee turnover by introducing a team environment.

• 

  Red Robin Restaurants

  • Assistant General Manager

    • Jan 1985 - Jan 1996

    Providing and teaching examples of over and above guest service by ensuring great quality dining as well as a clean and enjoyable environment. Recruiting, training and developing staff as well as encouraging careers in management. Overlooked the location's Human Resource development. Planning and implementing store budgets as well as ordering goods and products for the restaurant.