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Norma Jean Singer-Bauer is a seasoned public administrator with 34 years of experience in property control, cost accounting, and administrative management. She has managed large-scale projects, supervised teams, and provided training to over 600 staff members. Her expertise includes property control, budgeting, financial reporting, and administrative support. She holds a Master's degree in Business Administration and Management, General from Sangamon State University.

Experience

    • United States
    • Government Administration
    • 700 & Above Employee
    • Deputy Chief - Bureau of Support Operations, Divison of Property Control
      • 1999 - 2011

      Managed the monitoring, tracking, and reporting of all DHS real property (land and buildings), electronic data processing equipment, telecommunication equipment, vehicles, and non-electronic data processing equipment ($953 million in fixed assets). Supervised the consolidation of five (5) legacy inventory control systems into one universal database, securing the smooth transition and integrity of all data. Designed and implemented universal property control and equipment policies and procedures as mandated by the State Finance Act and governed by the Illinois Department of Central Management Services (CMS). Provided direction and formal classroom training annually for nearly 600 formally designated Property Control Coordinators (PCCs) throughout the State. Served as Editor and Chief of quarterly PCC Newsletter, used as an integral tool in keeping all DHS PCCs informed of internal and external policy changes. Maintained and reported quarterly depreciation stats to Fiscal on all fixed assets housed in the DHS inventory systems per GASB34 and insured all fixed assets were physically inventoried and accounted for annually throughout the state with less than a 1% discrepancy ratio, per 44 Ill. Adm. Code 5010, CMS Property Management rules.

    • Retired
      • 1977 - 2011

    • Cost Accounting Staff Assistant
      • 1995 - 1999

      Assisted in auditing and reporting of various financial studies of the Statistical Services Revolving Fund (SSRF), e.g., expenditures usage, and revenues. Developed recommendations for management concerning costing and reporting processes' independently downloaded automated datasets from mainframe into Lotus in order to secure accurate data related to tape processing for all telecommunication billing, by vendor (Ameritech, AT&T, Ameritech Mobile, GTE, etc.). Also responsible for tracking, monitoring and reporting CMS costs associated with Payroll, personnel, and employee benefits; monthly, annually, and upon requests for state and federal auditing purposes.

    • United States
    • Government Administration
    • 100 - 200 Employee
    • Acting Manager Central Management Services' Training Center
      • 1990 - 1995

      Prepared and maintained budget and fiscal year statistical reports. Evaluated, selected, and negotiated conractual agreements for annual vendor selections. Prepared semi-annual classroom schedules for over 200 presentations in order to provide state employees with training in the areas of computer, management skills and personal development courses. Served as Upward Mobility Program (UMP) liaison for state employees targeting data processing titles. Met with Data Processing Managers throughout the state in order to provide specialized training and instruction, e.g., Illinois State Police, Illinois Department of Corrections, etc., both on site and regionally.

    • Administrative Assistant - Director's Office
      • Mar 1987 - Feb 1990

      Performed highly responsible and confidential administrative function for the Director. Compiled pertinent information for meetings, reports, and letters to constituents, vendors and/or legislators requiring immediate attention by the Director. Received, tracked, and monitored all incoming and outgoing correspondence, independently assigning various tasks to Executive staff throughout the agency and securing immediate and accurate completion. Reviewed and signed correspondence and documents as authorized by the Director. Served as liaison between Bureau Managers and the Director in making certain the Director was apprised of all relevant issues, at every level, at all times.

    • Executive Secretary - Director's Office
      • Jul 1980 - Mar 1987
      • 622 E Washington Street

      Performed a variety of highly confidential administrative and clerical duties. Coordinated the scheduling for the agency Director and Executive staff, ensured agency was in strict compliance with Secretary of State's Forms Management Act, completing quarterly reports for over 2,000 forms; assisted agency Rules Coordinator to ensure all agency polices and procedures were formulated into rules and presented to the Joint Committee on Administrative Rules (JCAR) for final review and approval. Prepared summaries for all client appeal hearings required for review and publication into the agency's Departmental Hearings Digest. Independently developed and disseminated a Secretarial Handbook for use by all clerical in DORS.

    • Clerical Support - Executive Secretariat Unit
      • Mar 1978 - Jul 1980
      • 623 East Adams

      Coordinated all incoming and outgoing correspondence for Executive Secretariat (ESU) Supervisor and all staff assigned therein. Prepared and disseminated letters, policies, memos, etc., as applicable and secured the scheduling and travel arrangements for all staff. Maintained time and attendance records, reporting monthly as required and solely responsible for taking and transcribing minutes from meetings for all staff (internally and externally).

    • SSI/SSDI Transcriber
      • 1977 - 1978
      • 100 N 1st Street

      As a member of the Bureau of Disability Determination Social Security Administration's team (SSA), I was responsible for typing and preparing forms for 25-30 social security cases per day. These cases were provided via dictaphone tape and use of medical terminology was required. Assisted supervisor and adjudicators in management level functions, as needed. This position was transferred to the Director's Office in order to complete a special assignment by the agency Director which ultimately resulted in me being promoted to secretary to the Director.

    • File/Credit Clerk
      • 1975 - 1977
      • 19th & Carpenter

      Initially responsible for all filing and retrieving of documents required by departmental staff and personnel. Assisted in the inventory of Springfield Builder's supply warehouse and hardware store and in the Print Shop to secure the weekly printing and mass mailings of all invoices and advertisement materials. Assisted the budget office in securing the integrity of payroll and weekly printing and distribution of employee paychecks. Assisted customers in the Credit department with questions/concerns and worked with the Springfield Credit Bureau to establish new client accounts. Followed up on delinquent accounts and secured receipt of payment within 45 days.

Education

  • 1985 - 1987
    Lincoln Land Community College
    Associate's degree, Counseling Psychology
  • Sangamon State University
    Bachelor of Arts - BA, Business Administration and Management, General
  • Univerity of Illinois
    Master's degree, Human Services, Gerontology

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