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Norma Haddad profile image

Norma Haddad

Branch Manager at Santander Bank, N.A.
Intro Book
Seasoned banking professional with 20+ years of experience in retail and commercial banking.
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Location
Staten Island, New York, United States, US
Languages
  • Arabic -
Skills
  • Team Building
  • Banking
  • Retail Banking
  • Loans
  • Commercial Banking
  • Show all
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Bio

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Norma Haddad is a seasoned banking professional with over 20 years of experience in retail banking, commercial banking, and mortgage lending. She has held various leadership positions, including Branch Manager at Santander Bank, N.A. and Capital One Bank. She is also a Notary Public and holds an Accounting and Finance degree from the University of Sciences and Arts in Lebanon (USAL).

Experience

  • Santander Bank, N.A.
    • Richmond Road, Staten Island NY
    • Branch Manager
      • Sep 2018 - Present
      • Richmond Road, Staten Island NY

  • Capital One Bank
    • Staten Island NY
    • Branch Manager; Vice President
      • Sep 2012 - Sep 2018
      • Staten Island NY

  • Sovereign Bank
    • Branch manager
      • Sep 2011 - Aug 2012

  • Capital One Bank
    • Branch Manager
      • Dec 2008 - Aug 2011

      Managing a branch for $ 60MM combined loans and deposits and 10 full time employees.Responsible for managing sales, business development, customer service, coaching of branch associates, and lead operational performance of the branch.Maintain prescribed security controls and compliance with current regulatory legislation in order to protect the branch against criminal and fraudulent operations and unnecessary risk or exposure.Manage day to day sales efforts in the branch through consistent coaching and behaviors.Partner with Branch Business manager and Investment Financial representatives as appropriate.Make additional efforts to generate branch traffic by leading and coaching the staff by calling prospects, business clients and arrange for business blitzing.Serve as a community leader of the bank. Member of SIEDC and Chambers of Commerce.Serve the Staten Island Community by sponsoring various functions, Sports leagues and Public School programs.Chairperson different conferences for the bank as the SIEDC small business conference, the Health Expo and the Home Show.

  • 2006-2008 North Fork Bank
    • Assistant Branch Manager
      • Feb 2006 - Nov 2008

  • 2005-2006 North Fork Bank
    • Business banker Representative/ Senior Customer Service Representative
      • Apr 2003 - Jan 2006

  • North Fork Bank
    • Customer Service Representative
      • Jan 1996 - Jan 2003

Education

  • Notre Dame in lebanon
  • University of Sciences and Arts in Lebanon (USAL)
    Accounting and Finance

Suggested Services

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Industry Focus. “Banking and Financial Services”

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