Experience

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  Luton Hoo Hotel, Golf & Spa

  • Assistant Financial Controller

    • Mar 2022 - Present

    Managing Finance team of 4Liaising with the Accounts and Talent and Culture teams, Department and Divisional Managers and individual employees in a timely, clear and accurate manner.Managing Accounts Payable and Accounts Receivable process with the Accounts Assistants.Process accurately the hotel payrolls in accordance with company policy.Managing month end process

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  ASHBERRY HEALTHCARE LIMITED

  • Hemel Hempstead Industrial Estate, England, United Kingdom

  • Finance Account Officer

    • Oct 2019 - Jul 2020
    • Hemel Hempstead Industrial Estate, England, United Kingdom

    Producing Sales Ledger report for the directors weekly.Solely in charge of the Sales Ledger of the company managing 8 different homes.Responded to 30+ customer enquiries per day via telephone and emails.Managed invoices, credits and refunds in Sage 200, maintaining accurate filing of details foraudit purposes.Processed hundred customer payments (both private and council funded) in Sage monthly.Efficiently handled and resolved customer queries for optimum satisfaction.Ensured successful resolution of invoice discrepancies and matching issues, using analyticalskill and audit expertise.Liaised with external financial organisations to resolve complex accounting issues, such asbalances for those locally funded residents.Performed all debt collection activities according to guidelines and standards, verifyingconsistent compliance with Financial Conduct Authority (FCA) guidelines.Closed sales ledger at the end of each month with zero error.Delivered exceptional customer service on all calls while maintaining calm and professionaldemeanour in challenging circumstances.

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  Mercure Noke Hotel

  • St. Albans, England, United Kingdom

  • Finance Supervisor/HR Manager,

    • Jan 2014 - Oct 2019
    • St. Albans, England, United Kingdom

    Managed Payroll Process for 3 hotels owned by company.Compiled general ledger entries on short schedule with 100% accuracy.Addressed and resolved general payroll-related inquires.Gathered personnel records from all employees from each department.Responsible for Finance and HR AuditManaging and Supervising accounts payable processActing as credit controlManaging accounts receivableCompiling financial reports pertaining to cash receipts, expenditures and profit and loss.Creating daily and weekly cash reports for accounting management.Reviewing all expense reports for accuracy and proper expense disclosure.Balancing monthly general ledger accounts to accurately record cost and month end accruals.Reconciling discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.Posting receipts to appropriate general ledger accounts.Facilitating successful internal audits through sound and thorough documentation.