Experience

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  Al Sawfa United

  • Kuwait

  • Executive Consultant

    • Apr 2023 - Present
    • Kuwait

    Provide strategic guidance and expertise to owners and senior level executives in the organization.

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  G S Bitlabs

  • Europe

  • Executive Consultant

    • Apr 2023 - Apr 2024
    • Europe

    Provide strategic guidance and expertise to senior level executives in the organization. Key responsibilities include setting up standard operating procedures, strategic planning, implementing sales and new business strategies to drive the whole revenue lifecycle, including market and competition research.

• 

  Click Ventures - Kuwait

  • Kuwait

  • Executive Consultant

    • Dec 2022 - Mar 2023
    • Kuwait

    Offered strategic assistance and experience to executives at the senior level inside the organization. The primary duties encompassed the establishment of standardized operating processes, the formulation of strategic plans, the pre-qualification of vendors, the enhancement of operational effectiveness, the facilitation of growth, and the development of strategies to attain organizational objectives.Key Responsibilities focused around the following:• Strategic Planning• Leadership Advisory• Business Development• Operational Improvement• Change Management• Performance Analysis / KPI Implementations for staff and division• Stakeholder Relationship Management• Project Management

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  Newton Labs

  • United Kingdom

  • Head of Sales and Business Development

    • Apr 2021 - May 2022
    • United Kingdom

    Develop and implement strategies to drive the whole revenue lifecycle by creating and implementing cold calling, focused pitches, social media, networking, in-depth market and competitor research, and public relations initiatives. Encourage high performance levels by providing the sales and operational teams with inspirational leadership, goal-setting, and quarterly and annual budget forecasting.Key Responsibilities focused around the following:• Established strategic partnerships with significant investment and holding companies in Kuwait and other countries.• Maintained sales goals by enhancing sales plans and methods.• Improved sales and business development by hiring talented staff and implementing training programs.• Enhanced client satisfaction through needs analysis and connection building.

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  Analiticómania

  • Portugal

  • Management Consultant / Co-Founder

    • Jun 2017 - Apr 2021
    • Portugal

    Established a Portuguese digital solutions and management consultancy company serving the UK and Kuwait. Responsible for product management for web-based and mobile apps, online storefronts, e-commerce sites, content management, and outsourcing.Key Responsibilities focused around the following:• Established and maintained strategic partnerships with seven UK and Kuwaiti organizations.• Consulted top management clients on business development strategies for corporations and startups.• Coached and mentored start-up founders in Kuwait, UK, India, and Philippines across several industries.• Secured a new technology partner for an international non-profit.

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  Al-Essa&Haddad Trading and Decorating,Kuwait

  • Kuwait

  • Head of Digital Transformation

    • Jan 2017 - May 2017
    • Kuwait

    Streamlined operations and processes using digital transformation to automate manual and laborious tasks. Implemented e-commerce product innovation and development to meet the demands of customers. Negotiated the procurement of cost-effective digital solutions to implement business-wide and enhance operating performance.Key Responsibilities focused around the following:• Managed and implemented a digital transformation program for a non-digital firm.• Developed operational excellence by implementing KPIs to track productivity across business functions.• Trained sales and marketing teams to enhance client interactions and campaigns, resulting in increased sales and customer satisfaction.

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  Gamified Labs

  • Kuwait & Dubai

  • Chief Operating Officer

    • Dec 2015 - Dec 2016
    • Kuwait & Dubai

    As part of the executive operational team, developed digital transformation, product innovation, and e-commerce platform strategies. Consulted with key decision makers to find new business and clients to expand our existing portfolio.Key Responsibilities focused around the following:• Successfully negotiated and secured six exclusive partnerships in Kuwait and the GCC area in 12 months.• Implemented standard operating procedures, strategies, and policies to strengthen the organization.• Collaborated with leadership team to recruit and onboard top executives and management.• Negotiated and signed extensive regional contracts with significant customers.

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  Mawaqaa - National Web Solutions Company

  • Kuwait, Dubai & India

  • Group Operations Manager

    • Feb 2013 - Sep 2015
    • Kuwait, Dubai & India

    Successfully managed the Digital Agency and all the departments. As part of the senior leadership team, managed cross-functional teams daily, overseeing processes, procedures, technology advances, cost savings, quality assurance, employee training, and operational efficiency.Key Responsibilities focused around the following:• Led successful development of the firm from one Kuwait office to three internationally.• Implemented standard operating processes and solved complex operational difficulties.• Intensive recruiting, certification, and training led to 75% productivity increase in two years and 80% improvement in employee skills.• Improved project completion by over 100% year-over-year using a uniform strategy.• Improved project delivery through hiring, coaching, and mentoring project managers, leaders, and coordinators.• Enhanced performance by creating attainable KPIs for operations and development team members.• Acquired 25%-50% yearly fee reductions from third-party partners like Microsoft, Peer1, and Composite C1.• Led 180+ projects and completed 100+ technology-driven initiatives for client solutions.• Led digital transformation projects to promote paperless office.

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  Kuwait Oil Tanker Company

  • Kuwait

  • Consultant - Fleet Engineering Group

    • Aug 2006 - Feb 2013
    • Kuwait

    Build good connections with vessel superintendents, executive management team, managers, and department leaders to harness fleet management support across the company. Communicated with superintendents and chief engineers to keep vessel logs. Increased commercial and finance skills to evaluate group project tenders, record guarantee claims, and deliver management information reports.Key Responsibilities focused around the following:• Collaborated with middle management to develop a competency-based processes for vessel staff.• Led evaluation and negotiation of multi-million-dollar contracts with third parties.• Enhanced operational productivity through implementation of a performance monitoring system.• Developed a report-generating tool to identify maritime events such as near-misses, accidents and incidents on the vessel and near-misses.

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  Trade Links

  • Kuwait

  • Fleet Manager

    • Feb 2006 - Aug 2006
    • Kuwait

    Secured a short-term position to manage 400 cars and lead drivers, engineers, and maintenance specialists to deliver vehicles and maintenance services on schedule to Kuwait and Iraq clients during wartime. Negotiated favorable terms and conditions with cost-effective vehicle and part suppliers.Key Responsibilities focused around the following:• Assisting Kuwait and Iraq clients with faster vehicle service and delivery during war activities.• Implemented preventative maintenance routines to minimize equipment malfunctions.• Improved customer retention and contract renewals through high-quality service delivery.

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  Saud Al Gharabally & Partners W.l.l.

  • Kuwait

  • Operations Manager

    • Dec 1998 - Feb 2006
    • Kuwait

    Developed and implemented operational excellence and continuous improvement for a footwear and fashion retail brand with stores in Kuwait's top malls. Managed all operational activities in the stores, warehouses & retail shops. Managed people and coached leaders.Key Responsibilities focused around the following:• Boosted yearly sales by over 60% through customer contacts, brand acquisition, and introduction of new fashion lines.• Optimized inventory, procurement, and merchandising procedures, resulting in 30%+ cost reduction.• Led to a 50% increase in brand sales through improved brand association across retail outlets.