Experience

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  Bosch ASEAN

  • Singapore
  • Mechanical Or Industrial Engineering
  • 700 & Above Employee

  • Product Manager

    • Jan 2020 - Present

    Virtual 3D Spaces : Metaverse solution for digital communication & collaborations. As a product manager, vision is to create an immersive and interconnected digital universe where users can interact, work and conduct various activities in a shared virtual space. Features like customisation of avatars, allowing them to represent their unique personalities and preferences within the metaverse. Enabling cross platform integration which helps users seamlessly join from PC and VR headsets. Ensuring Privacy and Security are maintained while sharing the content inside the solutions. Provide a clear roadmap detailing the project's milestones, expected updates, and iterative improvements to keep users engaged and excited about the future releases.UCC Device Manager : As a product manager for device management, my role involves overseeing the development and enhancement of a unified communication and collaboration solutions. The primary goal of this solution is to streamline and optimise communication and collaboration across various devices, platforms, and networks. Building certification process for maintaining device quality and standards. Demand planning of devices and services to manage devices & device management systems. End-to- end encryption, multi-factor authentication, and secure data storage to safeguard information. A comprehensive analytics and reporting module to provide insights into device performances and system performance.

  • Product Owner

    • Mar 2018 - Oct 2022

    Survey Systems : A web & mobile based system to capture the customer touch points and feedback. As a product manager for Survey Solutions, managing development of the Survey Solutions product. Collaborating with various stakeholders, including customers, sales teams, marketing, and development teams, to gather and prioritise product requirements. Focusing on providing an excellent user experience for Survey Solutions users. This involves understanding user workflows, conducting usability tests, and iterating on designs to enhance usability and accessibility. Managing the product's budget effectively, ensuring resources are allocated appropriately to achieve product goals. Working with various departments, such as engineering, design, sales, and support, to ensure everyone is aligned with the product vision and working together towards its success

  • Senior Technical Consultant

    • Mar 2016 - Mar 2020

    Training platform used by associates during onboarding and regular trainings required for associates. Solution is globally used in Bosch with nearly 500 trainings attended a month. Most of the trainings are mandatory trainings which needs to be fulfilled by the Bosch associates Bosch wide. Backend system has been changed to newer middleware solution to handle the load and to provide better performance for all users Bosch wide. Application was designed in a proprietary software and a framework called TTKF running on Web & Application server has been used.Streaming platform most commonly used by product management, training teams, moderation and event management team for providing live streaming and storing videos. Platform is designed to support various kind of video functionalities and also provides wide range of features like live streaming, self recording, share & collaborate, translation. This platform has been setup with in Bosch network and only used video collaboration service available.

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  Dell

  • Lead Technical Specialist

    • Sep 2014 - Mar 2016

    Project Name : PLCTechnologies Used in the Project :Websphere 7.0 to 8.5, Tomcat, Apache ,Documentum: 6.5sp2,7.1, 65sp0 and 53sp4 Project Description : Migrating all legacy applications to newer infrastructure and upgraded versions. This includes migrating applications running on websphere, documentum.My Contribution:Migrating applications running on WAS6.1, WAS7.0 to WAS8.5Understanding application requirement and moving to different platformsAssisting application teams in deploying, testing and fixing issuesWeekly meetings with application teams to address roadmaps and enhancement planningPlanning for Prod releasesTesting and upgrading repositories from 65 sp2 to 7.0Installing and Configuring index servers xplore 1.4 Applying bug fixes, patchesMoving the existing repositories to Oracle 11g from 10gMigrating repositories from Solaris to LinuxSetting up Global repositories, new docbases, WebTop and DA in DEV, UAT, QA and Prod environmentsPlanning and upgrading docbases to new versionsIntegration of new Documentum and Web sphere applicationsTroubleshooting issues reported by customersSupporting Preproduction and Production environments for Content managementProviding RCA’s for incidentsInvolved in DISASTER RECOVERY testing and Datacenter isolation activitiesInvolving in alert reductions which helps to improve application stability Documentation of Standard Operational Procedure to rollout each versionRun book preparation for implementing isolations and DR test activitiesManaging Incidents and Problem management

  • Middleware Change and Integration Analyst

    • Aug 2012 - Sep 2014

    Project : Changes and IntegrationTechnologies Used in the Project :IBM WebSphere Application Server 5.0,6.0,6.1, Documentum 5.2.5,5.3 and 6.5 IBM HTTP Server, IBM Websphere MQ Series, Microsoft IIS, Apache, Tomcat and Savvis web infrastructure support.Project Description: Working in change and intergation team which involves co-ordination of major releases, on boarding new applications, application migrations, co-ordinating events like isolations and power down activities.My Contribution:• Planning and implementing fix pack for all IBM Websphere application servers in bank• Wily installation and configurations• Installation of new Documentum Repositories• Deploying new version of Applications • Supporting Preproduction and Production environments for both web and Content Management• Quarterly releases and project planning• Planning of any upgrades and fixes• Integration of new Documentum and Websphere applications• Ensure that the Service Management process is followed• Application deployments for IIS applications• Application deployments for tomcat applications• SSL renewals for Websphere and IIS applications. Signer and Personal certificate renewals• Coordinate with IBM for implementation of IBM ISEC standards across the environments• Troubleshooting issues• Providing RCA’s for critical incidents• Involved in Websphere product migrations• Involved in BCP testing

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  Dell Services Pte Ltd, Client UBS

  • Singapore

  • Global Middleware Administration

    • Jul 2009 - Aug 2012
    • Singapore

    Project : Web and Enterprise L2 SupportTechnologies Used in the Project :IBM WebSphere Application Server 5.0,6.0,6.1, Documentum 5.2.5,5.3 and 6.5, Microsoft IIS, Apache, Tomcat.Project Description: Worked as a second level support for Middleware technologies like Websphere, Apache, Tomcat and Documentum on Investment Banking side.My Contribution:• Supporting Preproduction and Production environments• Trouble shooting day to day issues• Planning and preparation of Isolation activities• Involved in critical events and issue resolution.

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  Perot Systems

  • Singapore

  • First Level of Middleware Support

    • Aug 2007 - Jul 2009
    • Singapore

    Project Description: Worked as a first level of contact for many middleware technologies. Followed 24/7 support model and has been promoted as a shift lead during this venture.