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Nonhlanhla Sangulube profile image

Nonhlanhla Sangulube

Customer Relationship Officer at VisionFund International
Intro Book
Seasoned customer relationship professional with sales and marketing expertise.
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Location
Lusaka, Lusaka Province, Zambia, ZM
Languages
  • English -
  • Nyanja -
Skills
  • Customer Service
  • Marketing
  • Team Player
  • Debt Collection
  • Sales Management
  • Show all
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Bio

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Nonhlanhla Sangulube is a seasoned customer relationship professional with experience in sales, marketing, and debt management. She has worked in various roles, including Customer Relationship Officer, Store Assistant, Cashier, Senior Customer Relationship Officer, and Lead Generator. Nonhlanhla holds a Higher National Diploma in Human Resources Management and has obtained certifications in Business Loan and Certificate of Mentorship.

Credentials

  • Certificate of Mentorship
    Finca Zambia
    Jun, 2012
    - May, 2026
  • Business Loan Certificate
    Vision Fund/Finca Zambia

Experience

  • VisionFund International
    • Lusaka
    • Customer Relationship Officer
      • Mar 2019 - Aug 2021
      • Lusaka

      Responsible for maintaining good customer relations, client selection and recruitment, loan preparation/disbursement, monitoring, loan recovery and portfolio management.

  • Umoyo Natural Health
    • Store Assistant
      • Feb 2019 - Mar 2019

      Responsible for providing customers with quality service, professional help and achieving sales and controls by using the point of sale system.

  • Fortune Foods Zambia Ltd
    • Lusaka
    • Cashier
      • Jan 2018 - Feb 2019
      • Lusaka

      Responsible for taking of customer orders and ensuring they are captured into the company's database. Also responsible for providing customers with accurate information on products and take payments.

  • FINCA International
    • Chingola
    • Senior Customer Relationship Officer
      • Sep 2008 - Sep 2016
      • Chingola

      Selling of FINCA products and services, which include loans and savings,client selection and recruitement,portfolio management,monitoring,reporting and loan recovery.

  • Barclays Investment Bank
    • Lusaka
    • Lead Generator
      • Jan 2007 - Aug 2008
      • Lusaka

Education

  • 2004 - 2006
    Evelyn Hone College
    Higher National Diploma, Human Resources Management

Suggested Services

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Industry Focus. “Financial Services”

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