Experience

• 

  Airtel Africa

  • Kenya
  • Telecommunications
  • 700 & Above Employee

  • IT Infrastructure Lead

    • Apr 2018 - Present

    Focusing on IT Infrastructure,starting a very ambitious project to revamp the entire IT infrastructure that will significantly improve efficiency in all aspect:- From more than 1200 rack space in 15 countries, 19 Data Center, to less than 200 in 14 countries, 26 Data Center- From a very limited application driven Disaster Recovery to infrastructure technology driven Disaster Recovery.- Merging 2 major infrastructure managed by 2 different partner into one- SDx driven technology, migrating into SDN and SDS- Cloud orchestration/management drivenDesigning the new infrastructure, from road-map, technology used, hardware specification, to detailed rack layout & cable connectivity matrix.Driving different partners in execution, including hands-on whenever required from passive infrastructure installation, load migration, P2V conversion, to Network Migration.Apart from that, I also drive Tools transformation:- ITSM tools migration into cloud based- Network, Virtual Environment, OS, Middle-ware & Database monitoring- Automation toolsExecution was started in early 2019, with many countries in-scope and parallel execution, many challenges from technology to logistic are there. We just keep on pushing forward, resolve the issue, and adapt to any new situation arises.

  • IT Infrastructure Lead

    • Dec 2016 - Present

    While still being SME in several application areas for IT-PRM Lead role, I am also in charge of IT Infrastructure for Airtel Africa,- Overall Infrastructure Operation Management, managing VMware based virtual environment with more than 500 hosts, 90 storages, 3000 VMs across 15 countries, Physical infrastructure of P & X series.- Driving virtualization to more than 95% by continuously performing P2V, and P2X- Driving storage optimization by enabling thin provisioning etc, achieving zero expansion for the past 2 years- Driving software license optimization by releasing unnecessary resources, cluster consolidation etc.- Managing 3 different manage service partners- Driving Infrastructure roadmap, Virtualization, SDN, SDS, cloud orchestration, automation tools. Also driving the execution, defining required equipment specification (network, storage, server), infrastructure software, and Infrastructure Manage Service consolidation.Key Achievement:- Software license optimization, reducing certain license utilization up to 70%- Infrastructure optimization, while business is growing significantly, managed to handle it with 0 infrastructure growth for more than 2 years.- Change in IT Manage Service partner with better Term & Condition & SLA while cost is optimized, Smooth transition of IT Managed Service Partner invlving more than 200 man power.

  • IT PRM (Portfolio & Release Management) Lead

    • Dec 2015 - Present

    Managing IT Application Portfolios, road-map definition, development & deployment:- VAS & Product (bundles)- Mediation, Provisioning- Mobile Application and other Online Products

  • Head of IT NPD, PAT, & VAS

    • Apr 2014 - Present

    Managing New Product Development, Value Added Services, and supporting platforms/solutions in IT department. SDP, CMS, Self Service, Data/Voice/SMS bundles, SIM/USIM cards, DSA, etc.

• 

  IBM

  • Riyadh

  • TBO Lead, Service Assurance

    • Apr 2013 - Mar 2014
    • Riyadh

    Heading TBO (Telecom Business Operation) team managing 50+ application stack for Mobily IT Operation. It includes different areas, CRM, Middleware, Provisioning, Billing, ERP, Analytics, etc. in around 60+ heartbeat sized department/organization.

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  Airtel Africa

  • Senior Manager, Product Application Technology

    • Dec 2010 - Mar 2013

    Lead and manage IT managed VAS portfolio(except M-Commerce) accross Airtel Africa.

  • Roaming & CCT Specialist, Account Manager

    • Jun 2010 - Jan 2012

    - In charge of Roaming and CCT in IT dept. for Airtel Africa currently operating in 16 countries accross Africa.- Involved in outsourcing RFP exercises, SIT, BPO, partly PAT.- Provide support and necessary assistance for VAS/Product.- Being an account manager, a single point of contact managing 3 countries IT dept., Nigeria, Zambia and Chad.

• 

  Zain

  • IN Specialist

    • Apr 2008 - Sep 2010

    - Oversee IN, Mediation, Provisioning System planning, design, capacity & configuration management, and provide necessary support for all Network Operations under Zain Group.- Produce necessary guidelines for budgeting, features, integration, security and operational. - I also oversee GPRS/mobile data related services and IP network design(MPBN) as my additional task sometimes.- Deeply involved in VAS service development related to charging such as Dynamic Discounting, Data Services etc.- Provide necessary technical support to Revenue Assurance, managed to solve some revenue leakage cases due to configuration or fraud.

• 

  Celtel

  • GPRS Technical & Project Manager

    • Nov 2006 - Sep 2007

    related service(WAP/Internet via GPRS, MMS, Mobile Office) delivery involving ADC, CGSN, MPBN, MIEP, MMC, EMO and CCN. The roles involve project management, technical solution and integration as well as O&M management

• 

  Ericsson

  • Solution Integrator

    • Mar 2005 - Sep 2006

    Service Layer Solution delivery and implementation. Has been involved in different projects such as Charging System 3.0 installation, SGSN Upgrade, MPBN Integration, MMS & GPRS Integration

• 

  Indosat

  • Senior VAS Engineer

    • 2001 - Feb 2005

    Leading the O&M of GPRS, Datacomm(IP), WGP, and MMSC. The responsibility also to be involved in network planning, implementation and integration

• 

  IM3

  • GPRS/Datacomm Engineer

    • 2000 - 2001

    Project bidding and Technical project clarification. Mainly involves the roll out implementation as well as the initial tuning of the existing network. Once the network installed perform daily O&M tasks for GPRS, WGP, and Datacomm(IP). The key experience is being a member of a team performing a new Operator Network Launch

• 

  Indosat

  • IT Engineer

    • 1995 - 2000

    O&M of the corporate network and workgroup infrastructure. Being a member of a team implementing new workgroup infrastructure that is integrated to the internet. Become Indosat’s best employee for the year of 1997 and 1999