Experience

• 

  MJ Department Stores Sdn Bhd (Metrojaya Group)

  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

  • Project & Property Manager (Retail Fit-Out)

    • Mar 2023 - Apr 2024
    • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

    • Successfully managed the planning, execution, and completion of retail projects, including store openings, renovations, refurbishments and expansions.• Developed project plans, timelines, and budgets, and closely monitored progress to ensure projects were completed on time and within budget.• Collaborate with estimating and purchasing in the up-front set up of projects to ensure cost savings and choose the best contractor for the job. • Coordinated with internal teams, contractors, and vendors to ensure smooth project execution and resolve any issues that arose.• Conducted site visits and inspections to ensure compliance with safety regulations, quality standards, and company brand guidelines.• Implemented strategies to optimize store layouts and merchandising displays and enhancing the customer experience.• Implemented process improvements to streamline project workflows and increase efficiency.• Conducted regular project meetings to update stakeholders on progress, discuss challenges, and make strategic decisions.• Conducted project post-mortems to identify lessons learned and areas for improvement.• Formulate and develop contract terms with contractors. • Consolidate expenses that took place for each project.• Coordinate internal designer and vendors for the flawless execution. • Formulate and develop contract terms with contractors• Facilitate the definition of project scope, goals and deliverablesStore Development• Review and recommend store expansion.• Identify and acquire new sites.• Negotiate and maintain strong rapport with landlords and agencies.• Involved in presentation of new stores/lots opportunities to top management.• Keep timely records of lease start dates, renewals and expiry dates. • Update the outlets lease spaces when there are any changes on monthly basis.• Implement best practices, policies and procedures with landlords• Prepare weekly activity reports and follow up on status of negotiation with landlords.

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  Decathlon Malaysia

  • Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia

  • Construction Project Manager (Retail Fit-Out)

    • Mar 2022 - Sep 2022
    • Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia

    • Part of the Expansion Team, in charge of the construction of the new stores and refurbishment of existing stores in all over Malaysia.• Responsible to insure the respect of Schedule/ Budget / Quality / Safety& Security on store project / refurbishment according the international Decathlon Standards, Ethics Policy• Follow up of Maintenance/Quality/ Safety & Security issues post construction• Support Tender Process by providing the Specifications and participating to technical clarification meeting.Feasibility stageProduce a cost estimate and present to top management. Produce a works split list and specifications doc (as needed)Negotiate with external parties (as required)Manage external contractors and consultantsKeep the team and the other departments informed as project advancesDelivery StageManage the external contractors (when on-site).Follow the works on site and inform the business of progress, manage the risks.Engage with the FM team to ensure group policy and best practice is considered for all projects.SustainabilityContribute to the development of building and operation of more sustainable but cost-effective stores.InnovationContribute to technical innovation with the areas for which I am responsible.FinanceProvide construction-related financial advice including but not limited to:Management of project and capital investment budgetsProject cost plans, budget and cash flow forecastsProcurementKPI’s:Time – Compliance with the construction timeline for the project from start to finish.Quality – Compliance with the concept requirements, building regulations and any other statutory requirements.Cost – Compliance with the approved budget and effective communication of variances.Health and Safety – Compliance with the OSHA regulations and with the Decathlon policies.

• 

  Harvey Norman

  • Selangor, Malaysia

  • Project Manager (Retail Fit-Out)

    • Jul 2012 - Dec 2021
    • Selangor, Malaysia

    I lead wide spectrum project and operations management functions encompassing budget management, facilities installation and repairs, government liaison, contract management as well as cost control in enhancing store ambience and attraction.Part of the role involves driving end-to-end store renovation and refurbishment as well as relocation projects including planning and scheduling, concepts formulation, interior renovation and fit out, work monitoring as well as status reporting.This includes negotiating with interior design consultants, clients and project owners, reviewing the tenancy, agency and trading agreements as well as adopting the Company Safety Management System and Global Minimum Requirements (GMR) across all projects.Besides monitoring the performance of all contracted service providers encompassing security and cleaning services, pest control, along with alarm, CCTV time attendance, M&E, access control and sensormatic systems, I also perform daily remote viewing of CCTV footages to ensure no camera, detection and recording failures.Additionally, I …- Carry out comprehensive investigation of stock and property loss incidents.- Render safety leadership including regular site visits, GMR compliance review as well as project personnel engagements.- Perform periodic inspection of store conditions, maintenance of all equipment and facilities while providing recommendations in increasing energy efficiency and cost effectiveness.On the commercial side, I work closely with the team in developing new business solutions while providing operational support for the retail store and corporate office.Lastly, I serve as member of the Occupational Safety & Health Administration (OSHA) Committee as well as render coaching and mentoring in enhancing the competencies of the team.