Experience

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  Amber Group Australia

  • Australia
  • Retail
  • 1 - 100 Employee

  • Senior Sales and Design Consultant

    • Feb 2022 - Present

    I am an experienced and proactive sales and design consultant, currently working as a casual consultant at Amber Tiles Seaforth NSW. With a Bachelor's Degree in Management, I have a strong background in business operations, franchise system support, and retail management.In my previous roles, I have demonstrated my ability to lead by example, set high standards, and motivate team members for success. I have a passion for achieving sales from lead conversion and have a strong emphasis on developing sales pipelines through various channels.I have also shown my ability to manage multiple stores and provide advice and assistance in operational and financial areas with a focus on increasing profitability. I have designed and implemented management protocols, developed and implemented performance-based incentive schemes, and enforced debtor collection policies.Furthermore, I have experience in managing the operational strategy for a network of stores, implementing sales objectives, metrics, and strategies, and analyzing financial data and operational metrics to improve business performance. I have identified revenue streams and negotiated contracts to diversify and future-proof income

  • Business Operations and Franchise System Support

    • Oct 2021 - Present

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  Beaumont Tiles

  • Australia
  • Wholesale Building Materials
  • 400 - 500 Employee

  • Manager

    • Feb 2019 - Jul 2020

    Experienced and proactive Showroom and Warehouse Manager who leads by example, sets standards and motivates team members for success. Focused on ensuring sales team generates interest and excitement for customers whilst providing an outstanding “experience” every time. Passion for achieving sales from lead conversion. Strong emphasis on developing sales pipeline through trade, residential and commercial home builders, renovators, landscapers, and other industry intermediaries.

  • Manager Beaumont Tiles St Ives NSW

    • Aug 2017 - Jan 2019

    Used transformational leadership techniques to enhance the motivation, moral and performance of team members resulting in a well balanced sales team. Reversed the poor sales performance to position where budgets were exceeded monthly.

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  Amber Tiles

  • Sydney, Australia

  • Company Store Support Manager, Branch Manager and Retail Support Manager

    • May 2015 - Mar 2017
    • Sydney, Australia

    As Retail Support Manage, I supported 25 stores in N.S.W and ACT providing advice and assistance in operational and financial areas with the main focus on increasing profitability. Managed 3 company stores in Sydney resulting in strong analytical, financial, operations, team building and team leadership results.Significant achievements during this time include:• Designing and implementing management protocols for company store managers with an emphasis on financial accountability and the assessment of compliance to company standards.• Developing and implementing a performance based incentive scheme, focusing on gross margin achievement, resulting in increased sales of Amber’s core product range.• Enforcing the debtor collection policy at company stores, resulting in a 95% recovery of troublesome and bad debts.

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  Previous: Amber Group Australia

  • Current: Seeking Opportunities

    • May 2015 - Mar 2017

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  Franchise Entertainment Group

  • Sydney

  • State Franchise Business Manager NSW & ACT

    • Mar 2012 - May 2015
    • Sydney

    Managed the operational strategy for the network of 40+ Video Ezy and Blockbuster stores in NSW and the ACT, by implementing sales objectives, metrics and strategies through the network. I also delivered recommendations to improve business performance, through the analysis and interpretation of financial data and operational metrics. Significant achievements during this time include:• Identifying revenue streams in order to diversify and future proof income in the face of declining retail sales across the sector.• Rolling out a new route to market for Video Ezy through kiosk vending in shopping centres and successfully negotiating and deploying 90 new kiosks in 2013/2014, delivering $1 million in sales and accounting for 12% of total revenue.• Negotiating contracts with shopping centres including Charter Hall, Federation, Jones Lang LaSalle, Lend Lease, Mirvac, Stockland and Westfield to deploy kiosks throughout NSW and ACT.• Recruiting 9 new kiosk franchisees for Video Ezy in 2013/14, representing 31.5% of total network of franchisees, and 54% of the NSW/ACT fleet of kiosks.• Rolling out geo-mapping strategy to identify top 10% of customers through POS software.• Negotiating the renewal of 8 existing franchise stores in 2013/14, on 2 to 5 year contracts, delivering a significant future source of guaranteed revenue from franchise, training and territory fees.

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  Leading Edge Music Warriewood

  • Warriewood, NSW

  • Franchisee

    • 1995 - Jul 2011
    • Warriewood, NSW

    Owner and Manager of a franchise within Australia’s biggest buying and marketing group of independent music retail stores. I designed and implemented the financial and business strategy, set financial objectives and managed the store budget for a business with $1.8M in sales per year.Significant achievements from this time include:• A 250% increase in revenue in first 6 years, growing business from $600,000 in 1995 to $1.8 million in 2011.• Awarded Leading Edge Music Franchise Manager of the Year 2004.• Received ARIA Awards for Best Independent Music Retail Store NSW in 2006 and 2007.