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Bio

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Nizel Abalos is a detail-oriented and customer-focused tax professional with experience in tax preparation, operations management, and team leadership. She has worked in various roles, including tax preparer, operations director, and tax analyst intern, and has provided excellent customer service and maximized client returns. Nizel holds a Bachelor of Commerce degree from UBC Sauder School of Business and has experience working with tax software, including UFile.

Experience

    • Canada
    • Financial Services
    • 1 - 100 Employee
    • Co-VP Operations
      • Apr 2024 - Present

    • Operations Director
      • May 2023 - Apr 2024

    • Tax Preparer
      • Jan 2023 - Apr 2023

      - Maximized clients returns by thoroughly reviewing prepared tax documents to reduce errors before inputting values into UFile.- Provided excellent customer service by actively listening to client’s concerns and displaying empathy throughout each three hour shift.

  • O2E Brands
    • Vancouver, British Columbia, Canada
    • Tax Analyst Intern
      • May 2024 - Present
      • Vancouver, British Columbia, Canada

  • KFC
    • Burnaby, British Columbia, Canada
    • Cashier
      • Jan 2022 - May 2024
      • Burnaby, British Columbia, Canada

  • The University of British Columbia
    • Vancouver, British Columbia, Canada
    • Undergraduate Teaching Assistant: CPSC 103 Introduction to Systematic Program Design
      • Aug 2023 - Dec 2023
      • Vancouver, British Columbia, Canada

      - Hosted weekly tutorials of 28 students providing one-on-one guidance to students struggling with programming concepts and helped them improve their understanding in the language of Python.- Collaborated with professors and other teaching assistants to improve course materials and develop innovative teaching strategies to better students’ learning.

  • McDonald's
    • Burnaby, British Columbia, Canada
    • Crew Member
      • Aug 2018 - Mar 2020
      • Burnaby, British Columbia, Canada

      - Mentored new employees by providing insightful feedback to improve accuracy and maximize efficiency at the coffee station during future shifts.- Reduced service time by 120 seconds per order by multitasking and coordinating with other staff during rush hours.

Education

  • 2021 - 2025
    UBC Sauder School of Business
    Bachelor of Commerce - BCom, Accounting, Minor in Data Science
  • 2016 - 2021
    Burnaby South Secondary School
    High School Diploma

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Financial Services”

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