Bio
Experience
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Yalamanchili Pvt. Ltd
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Bengaluru, Karnataka, India
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Project Coordinator
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Jul 2014 - Present
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Bengaluru, Karnataka, India
1. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution2. Keep records of customer interactions, process customer accounts and file documents3. Follow communication procedures, guidelines and policies4. Go the extra mile to engage customers5. Resolve customer complaints via phone, email, mail or social media6. Use telephones to reach out to customers and verify account information
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Education
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2010 - 2013Karnataka Sanskrit University
Bachelor's degree, Information Technology
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