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Nishant Gulsia profile image

Nishant Gulsia

Head, Learning & Organisation Development at CK Birla Hospital
Intro Book
Seasoned professional with expertise in training delivery and team management.
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Location
Delhi, India, IN
Languages
  • Hindi Full professional proficiency
  • English Full professional proficiency
  • Punjabi Limited working proficiency
Skills
  • Training Delivery
  • Team Management
  • Customer Service
  • Public Speaking
  • Strategic Planning
  • Show all
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Bio

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Nishant Gulsia is a seasoned professional with expertise in training delivery, team management, customer service, and strategic planning. He has worked in various roles, including Head, Learning & Organisation Development at CK Birla Hospital and Founding Member at Global Edu Board. Nishant holds a Master of Business Administration (M.B.A.) from Institute of Management Technology, Ghaziabad, and certifications in Neuro-Linguistic Programming (NLP), Customer Service, and Instructional Design.

Credentials

  • Strong Interest Inventory®
    The Myers-Briggs Company
    May, 2023
    - Apr, 2026
  • Career Coaching
    Holistic Coach Academy
    Jul, 2021
    - Apr, 2026
  • Advanced Business Development: Communication and Negotiation
    LinkedIn
    May, 2020
    - Apr, 2026
  • Introduction to Screencasting
    LinkedIn
    May, 2020
    - Apr, 2026
  • Agile Instructional Design
    LinkedIn
    Apr, 2020
    - Apr, 2026
  • Instructional Design: Adult Learners
    LinkedIn
    Apr, 2020
    - Apr, 2026
  • Instructional Design: Creating Video Training
    LinkedIn
    Apr, 2020
    - Apr, 2026
  • Instructional Design: Working with SMEs
    LinkedIn
    Apr, 2020
    - Apr, 2026
  • Teaching Techniques: Writing Effective Learning Objectives
    LinkedIn
    Apr, 2020
    - Apr, 2026
  • Instructional Design Essentials: Models of ID
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Instructional Design: Needs Analysis
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Instructional Design: Storyboarding
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Measuring Learning Effectiveness
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Negotiation Foundations
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • NLP
    Association of Neuro Linguistic Programming (India) & International Federation of Coaching and NLP
    Jan, 2014
    - Apr, 2026
  • Airlines Customer Services
    International Air Transport Association (IATA)
    Jan, 2013
    - Apr, 2026
  • Instructional Techniques
    International Air Transport Association (IATA)
    Jan, 2013
    - Apr, 2026
  • Instructional Techniques (Instructional Design)
    IATA

Experience

  • CK Birla Hospital
    • Delhi NCR
    • Head, Learning & Organisation Development
      • Dec 2021 - Present
      • Delhi NCR

  • Global Edu Board
    • New Delhi, Delhi, India
    • Founding Member
      • Jan 2020 - Present
      • New Delhi, Delhi, India

  • CAVAZA INDIA
    • Founder
      • Sep 2016 - Present

      CAVAZA is a Food Services and Consultation Company.Our prime focus is to delight our customers through high quality of our products and services. We promote innovation and creativity, as we believe that food is not just about cooking something to eat, but its an art to mesmerise mind, body and soul through the taste buds. Cooking is a divine art which when mixes with science can create wonders through taste, presentation and nutrition. We also support and provide consultation and training to other small and mid-sized food startups.

  • OYO
    • India
    • Technology, Information and Internet
    • 700 & Above Employee
    • Training Head-Sales-PAN India
      • Mar 2021 - Sep 2021

      Heading training for the PAN India Sales team (OBA)

    • Training Head-Delhi
      • Jan 2020 - Feb 2021

      Headed training for the largest hub of the OYO India network

    • Training Manager-Sales-North India
      • Dec 2018 - Dec 2019

      Responsible for training of Sales teams of Delhi, Gurgaon, Jaipur and Chandigarh hubs

  • G-Cube Solutions
    • Noida Area, India
    • Senior Instructional Designer
      • May 2018 - Nov 2018
      • Noida Area, India

      Solutioning, Storyboarding and project management for e-Learning projects

  • Max Skill First Limited
    • India
    • Professional Training and Coaching
    • 100 - 200 Employee
    • Head Of Training-Max Healthcare, Max Hospital Patparganj
      • May 2017 - May 2018

    • Head Of Training-Max Healthcare, Max Hospital Dehradun
      • Jan 2015 - May 2017

  • The Bird Group
    • Bird Academy, New Delhi
    • Assistant Manager Learning Development
      • Jul 2013 - Dec 2014
      • Bird Academy, New Delhi

  • Yatra Online Pvt Ltd
    • India
    • Travel Arrangements
    • 700 & Above Employee
    • Assistant Manager Learning Development
      • Apr 2012 - Apr 2013

    • Trainer
      • Sep 2010 - Mar 2012

  • - Freelance
    • Delhi/NCR and Punjab, India
    • Freelancer Trainer
      • Aug 2009 - Aug 2010
      • Delhi/NCR and Punjab, India

      Conducting process training for travel firms/agents for GDS, Customer Handling skills and Behavioral training.Content Development and Content Writing.

  • British Airways
    • Gurugram, Haryana, India
    • Sales and Customer Service Agent
      • 2008 - 2009
      • Gurugram, Haryana, India

  • Ebookers, Travelport
    • New Delhi Area, India
    • Travel Consultant
      • 2007 - 2008
      • New Delhi Area, India

Education

  • ANLP
    Certificate, Neuro-Linguistic Programming (NLP)
  • IATA
    Certificate, Customer Service
  • IATA
    Certificate, Instructional Design
  • Institute of Management Technology, Ghaziabad
    Master of Business Administration (M.B.A.), Human Resources Management and Services
  • Delhi University
    Bachelor's Degree, Industrial Relations and Personnel Management
  • 1990 - 2005
    The Frank Anthony Public School
    High School, Commerce

Suggested Services

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Industry Focus. “Hospitals and Health Care”

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