Bio
Credentials
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MB-300 Microsoft Dynamics 365: Core Finance and Operations
MicrosoftSep, 2021- Apr, 2026 -
Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
MicrosoftNov, 2020- Apr, 2026 -
MB-200 Microsoft Power Platform + Dynamics 365 Core
MicrosoftSep, 2020- Apr, 2026 -
Office 365 for Administrators: Supporting Users
LinkedInAug, 2020- Apr, 2026 -
Windows Server 2016: Configure Hyper-V
LinkedInAug, 2020- Apr, 2026 -
Dynamics 365 for Sales Teams
LinkedInJul, 2020- Apr, 2026 -
IT Service Desk Careers and Certifications: First Steps
LinkedInJul, 2020- Apr, 2026 -
Learning Microsoft Dynamics 365: The Basics
LinkedInJul, 2020- Apr, 2026 -
Microsoft Dynamics 365 and the Power Platform
LinkedInJul, 2020- Apr, 2026 -
Microsoft PowerApps Essential Training: Beyond the Basics
LinkedInJul, 2020- Apr, 2026 -
Microsoft PowerApps Essential Training: The Basics
LinkedInJul, 2020- Apr, 2026 -
Power BI Top Skills
LinkedInJul, 2020- Apr, 2026 -
Microsoft Certified: Azure Network Engineer Associate
MicrosoftFeb, 2023- Apr, 2026 -
Microsoft Certified: Azure Administrator Associate
MicrosoftJan, 2023- Apr, 2026
Experience
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United Arab Emirates
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Software Development
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100 - 200 Employee
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Sr.Retail and Infra Consultant-Dynamics 365
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Jan 2022 - Present
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Infra Consultant Microsoft Dynamics
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Feb 2021 - Present
• Responsible for Installations, configuration, Upgrade and Support for (Windows Server, SQL Server, SharePoint, Microsoft dynamics AX, Dynamics D365 and Management Reporter). • Troubleshooting issues related to performance using various Axapta tools • Installed and configured Various AX servers include production, Test and Dev servers (on prime and cloud) • Installed and configured service packs, Hotfixes, and cumulative updates for several applications • Maintenance/Responsible for application servers • Good in installing/Upgrading and configuring SQL Server 2008/R2, 2012,2014, 2016 &2017 • SSRS and EP Configurations and troubleshooting • VPN and Networks- Responsible & Maintenance • Hands on experience with virtual servers and Hyper-V, VMware • Backup and restoration of DB in SQL
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Emirates Leisure Retail
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Dubai, United Arab Emirates
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Retail System Support and IT Service Administrator
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Jun 2012 - Feb 2021
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Dubai, United Arab Emirates
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Retail Systems Support Engineer
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Dec 2010 - Jun 2012
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Enterprise Resources Planning Administrator
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May 2007 - Nov 2010
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Education
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2001 - 2003Mahatma Gandhi University
Master's degree, Information Technology and Computer communication -
1997 - 2000University of Kerala
Bachelor of Applied Science - BASc, Polymer Chemistry
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References
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