Experience

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  Spark New Zealand

  • New Zealand
  • Telecommunications
  • 700 & Above Employee

  • Data Intelligence Consultant

    • Oct 2023 - Present

  • Product Owner

    • Jan 2023 - Oct 2023

    Product Owner for B2B Customer and Sales Engine Squad

  • Product Owner

    • Jun 2022 - Jan 2023

    Product Owner for DRIVE (Delivering Returns, Insights and Victories to Enterprise Customers) Squad

  • Data Intelligence Consultant

    • Jul 2021 - Jun 2022

    At Spark, I thoroughly enjoy bringing together the best of two worlds - Business Intelligence and Big Data. I have worked across several teams and projects that provided me with challenges that I've seldom come across before. Additionally, I have enjoyed fronting stakeholders and ensuring that our data solutions deliver the right outcomes for our stakeholders. A strategic, visionary and analytical mindset of mine helps contribute every single day to Spark's goal of 'Helping all of New Zealand win big in a Digital World'.Teams and Projects that I've worked across at Spark include the following:Delivering Returns, Insights and Victories to Enterprise Customers (DRIVE)- Over achieving our target for Revenue Leakage by around 50%- Revenue Assurance and Revenue Leakage- Identifying key person and non-person risks in the Enterprise segment- Identifying and recommending opportunities for Optimization and Process Improvements- Enabling efficient revenue reconciliation using data driven solutions- Setting the foundation for a Deep Data Led approach for multiple use cases within the Spark Business Group.Household and Customer Knowledge, Analytics and Insights (HACK)- Providing Insights on Spark Households and their demographics and behavior - Enhancing Spark's understanding of Households by identifying and integrating external data sources - Understanding Spark Products' penetration within households and how to increase Spark presence- Increasing Spark Share of Wallet of Households - Designing and Ideating data solutions that incorporate Household, Competitor and Market Insights all under one toolBuild Robust Artificial Intelligence for Next Best Action (BRAIN)- Using AI and ML to enable intelligent marketing and decision making for our B2C customers- Using AI to predict the next best action of our customers specifically relating to upsell, cross-sell and churn- Onboarding new actions and goals on to BRAIN to enhance its capability

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  Beta Gamma Sigma

  • Higher Education
  • 700 & Above Employee

  • Leadership Commitee Member

    • Feb 2020 - Present

  • Lifetime Member

    • Mar 2019 - Present

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  Serko Ltd.

  • Auckland, New Zealand

  • Management Accounting Analyst

    • Feb 2021 - Jul 2021
    • Auckland, New Zealand

    Serko, The Hi-Tech Company of the year, is a travel management and expense technology company that is focussed on providing innovative solutions in the domain of corporate travel and expense management. As of 2021, more than 6,000 corporate customers across Asia Pacific, North America, the UK and Europe rely on Serko to help them manage their corporate travel programs and make sense of their corporate expenses. My time at Serko involved me undertaking the following activities:- Working with the executive team to help put numbers around their strategic objectives.- Building Forward Looking Financial Models (Revenue and Cost).- Building financial models around various strategic expenditures (Human Resources, Tech, Product, Marketing) to provide an understanding of the ROI.- Working with Market Managers (AU, NZ, Europe, North America) on a regular basis to help re-forecast market financial performance.- Helping streamline product development processes and helping with the ROI attribution.- Providing the executive team with a management accounts report each month thereby enabling them to make agile and more informed decisions.- Working with the Data teams to establish a data centric process around forecasting financials and identifying key opportunity areas.

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  Spring

  • Auckland, New Zealand

  • Market Insights Analyst

    • May 2019 - Jul 2021
    • Auckland, New Zealand

    Spring is a boutique growth strategy company, with a small team that works with ten companies each month, over one hundred each year. It prides on doing things differently, being disruptive, making the impossible possible, and delivering meaningful outcomes for its clients. Spring uses market led analysis and its own unique methodologies to develop step change growth strategies and design principles to transform business models. Spring’s clients range from large corporations seeking new innovation, down to early stage businesses looking to make their mark on the global stage.My main responsibilities at Spring involved: - Using market led analysis to develop step change growth strategies (NPD, Route to Market, M&A, and more) and design principles to transform business models for clients.- Undertaking extensive research and analysis that involves market sizing, competitors, industry trends, potential partners and more to provide valuable and actionable insights to clients.- Identifying the strategic relevance of findings and providing critical reasoning for growth opportunities.- Using financial models to provide clients with a detailed cost and revenue assessment for suggested growth strategies and validate them.- Working across a diverse range of sectors such as Energy, Insurance, Health, Food & Beverage, FMCG, Government and more.

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  Noel Leeming

  • Auckland, New Zealand

  • Sales Consultant (Part Time)

    • Aug 2018 - Jan 2019
    • Auckland, New Zealand

    Noel Leeming (incorporated 1973) is New Zealand’s leading consumer electronics and appliances multi-channel retailer. Website - https://www.noelleeming.co.nz/- Interacting with customers, providing full product solution to the customer and after sales service - Achieving daily, weekly and monthly sales and profit targets - Merchandising of the store during promotions

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  Autokrom India Pvt. Ltd

  • Secunderabad

  • Business Development Manager

    • Oct 2016 - Apr 2017
    • Secunderabad

    Autokrom is the only competitor to 3M car spas in India which provides a range of services from headlight restoration to exterior ceramic coating. Website - http://www.autokrom.com/- Appointing new franchisees and negotiating new contracts with franchisees and product suppliers.- Assisting in inventory management - Procurement (from global suppliers and factories) to end customer delivery.- Advancing Sales & Marketing efforts to grow the franchise business and assisting in day to day operations.Achievements:- Appointed two franchisees within a span of four months - Social media marketing helped increase the turnover of the franchisees by 15%- Tie-up with Ola and Uber for their car care requirements

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  Shah Electronics and Home Appliances Pvt. Ltd

  • Secunderabad

  • Executive Director and Head of E-commerce

    • May 2014 - Oct 2016
    • Secunderabad

    Shah Electronics is the oldest consumer electronics and appliances retail chain in Hyderabad, India having multiple branches across the city. It is one of the most diverse firms to have ventured into all sectors – retail, wholesale, distribution and e-commerce. Website - http://www.shahsonline.com/ - Leading the firm's corporate strategy, and identifying and executing new business opportunities. - Leading supply chain management from demand planning and forecasting to end customer delivery for 1,000+ SKUs.- Spearheading the ecommerce vertical by partnering the biggest marketplaces such as Amazon and Flipkart.- Executing innovative and exclusive product deals with Global brands (LG, Philips, Haier, Electrolux and more) to sell across retail, distribution and ecommerce verticals.- Appointing more than 150 new dealerships under the distribution arm.- Actively participating in various events such as Flipkart's Big Billion Day to clock online sales of $250,000 with 100+ SKUs in just 7 days.

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  Autofin India Pvt. Ltd

  • Secunderabad

  • Finance and Marketing Trainee

    • Jul 2013 - Aug 2013
    • Secunderabad

    Autofin is the second biggest authorized dealer and service provider for Suzuki cars and Honda bikes in Telangana State. Website - http://www.autofinlimited.co.in/ · Learnt basics of Focus ERP Accounting Software· Preparing invoices for customers and managing the petty cash account of the Secunderabad store· Assisting the marketing team in designing of newspaper advertisements, pamphlets, and other material