Experience

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  Shamal Holding

  • Dubai, United Arab Emirates

  • Project Management Office Manager

    • Sep 2023 - Present
    • Dubai, United Arab Emirates

    As an Executive Support Specialist, I orchestrate comprehensive support to both; Senior Executive Vice President- Corporate Development, and Senior Executive Vice President- Human Resources. The role spans vital organizational functions, including optimizing processes and systems, managing diaries, enhancing communication strategies, and overseeing travel arrangements. Additionally, I champion diverse direct office management initiatives to foster an environment of efficiency and productivity. In addition, as Project Management Office Manager, I:-Spearhead the oversight of business projects, ensuring completion within stringent timelines, toward accelerating departmental goals.-Engineer an innovative approach to live tracking of projects’ lifecycle, enhancing visibility and control.-Facilitate strategic collaborations with department leads to define, prioritize, and manage projects aligned with departmental initiatives, significantly amplifying the impact and efficiency of the operation.-Take ownership of department meetings, executing meticulous scheduling, minute-taking, and action item tracking, to streamline project management processes.-Revolutionize the department’s policies, processes, and systems through digital transformation initiatives, leading to an optimized operational framework.-Implement and maintain a comprehensive Record and Repository system, ensuring robust governance and seamless access to critical information.-Orchestrate Committee matters, administering governance with a strategic focus.-Articulate and refine correspondence, ensuring clarity and impactful communication.-Collaborate closely with department members, fostering a culture of innovation, proficiency, and exceptional performance. Through the role, I happily contribute to the strategic corporate development and human resource prowess, and champion a culture of excellence, innovation, and collaborative success.

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  Binladin Contracting Group

  • Dubai, UAE

  • Executive Office Manager

    • Feb 2022 - Oct 2022
    • Dubai, UAE

    Top-notch and smart executive support to the Chief Operations Officer, alongside working closely with Management to ensure smooth operation and continuously maintain high levels of quality, effectiveness and reliability throughout the process. -Executive Office Management through tactful time and diary management, recordkeeping and archive management, travel and correspondence. -Additionally, quality assurance, systems and process, office administration and facility management.-Training & Development and Functional supervision of Secretaries, Document Controllers, Receptionist and Office Assistants across the organization.

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  MBF Group of Companies

  • Dubai, United Arab Emirates

  • Executive Office Manager

    • Feb 2020 - Jan 2022
    • Dubai, United Arab Emirates

    Executive Office Manager to VP, and Chairman- His Highness. High-profile operation covering Diary and Communication, Document management, Facility management, Executive finance, Security, Protocol, Human Resource and Administration, Governance, Policies, Procedures, Templates, Formats and Forms and Task Management.

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  Special Projects Office

  • Dubai, United Arab Emirates

  • Office Manager

    • Sep 2018 - May 2019
    • Dubai, United Arab Emirates

    September 2018- May 2019: Special Projects Office. Dubai. Office Manager to Chief Executive Officer

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  Meraas

  • Dubai, UAE

  • Office Manager / Executive Secretary

    • Dec 2008 - Sep 2018
    • Dubai, UAE

    December 2008-September 2018: Meraas Holding Group entities:Office Manager to Chief Executive Officer. Successful management of a challenging Executive Office to mainly include:- Diary Management. - Generate and maintain high standard of consistency and control with business correspondences to management personnel at Government Authorities, External organizations, internal C-Suite and Senior Management. - Travel Management.- Communication and coordination vide a process of filter, screen and address all modes of inquiries, communication and replies, and determined best response and/or redirect actions. - Censored calls and business visitors of Executive, directing them appropriately.- Frequently carried out roles to support Senior Management and H.E. Offices.- Managed Human Resource, Administrational and IT functions for the Division, of 180 staff and directly-directed a team of 15; Senior and Junior Office Administrators and Document Controllers, aimed at continually dispensing enhanced, professional and pleasant platforms for Division’s growing performance.- Resolved matters without disrupting the Executive.- Administrative management of Division.- Successful operation of Projects’ Document Management unit servicing 7 departments and included migration of Project Division’s data.- Smoothly accomplished 3 nos. office re-locations each involving 8 departments.- Event management at internal and external premises.Projects covered: Al Seef, Box Park, Bvlgari Hotels & Resort, Citywalk , Dubai Harbour, Jumeira Bay, Nikki Beach Hotel & Resorts, LaMer, Pearl Jumeirah, The Beach, Bluewaters, Ain Dubai.

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  Engineers Office

  • Dubai, UAE

  • PA/ Office Manager

    • Mar 2006 - Nov 2008
    • Dubai, UAE

    Sucessfully delivered secretarial support to Executive Director. Additionally managed Office Administration, IT and HR functions across the Department.

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  Fosroc

  • Dubai, UAE

  • Customer Representative

    • May 2003 - Mar 2006
    • Dubai, UAE

    Managed and administered sales for UAE and GCC.Administrative support to Customer Service Department.

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  Kennametal

  • Dubai/ Al Mutaiwie Trading Co.

  • Customer Representatve

    • Nov 2001 - May 2003
    • Dubai/ Al Mutaiwie Trading Co.

    Managed and administered sales for UAE and GCC for KENNAMETAL & CINCINNATI.

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  BBK ( Bank of Bahrain and Kuwait )

  • Muscat, Sultanate of Oman

  • Secretary/ Marketing Co-ordnator

    • Jan 1997 - Dec 1998
    • Muscat, Sultanate of Oman

    Routine secretarial role along with marketing coordination between Bank’s branches internationally and customers.

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  United Media Services LLC

  • Muscat, Sultanate of Oman

  • Executive Secretary

    • Jun 1991 - Dec 1996
    • Muscat, Sultanate of Oman

    Secretarial support to Director- Distribution & Publications. Customer service for various publications including Emirates Woman, What’s On, Khaleej Times Cosmopolitan, Conde Nast Traveler, GQ, BHG, etc.

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  Shah Safari, Inc.

  • Bombay, India

  • Secretary/ Assistant Executive- Bombay Office

    • Oct 1987 - Oct 1990
    • Bombay, India

    Traveled through positions of Receptionist, Secretary, to Assistant Executive carrying out administrative, logistics & travel arrangements.

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  Tata Consultancy Services

  • Bombay, India

  • Secretarial Stenographer

    • Sep 1985 - Aug 1986
    • Bombay, India

    Routine shorthand dictation and typing.