Experience

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  Rabobank New Zealand

  • Waikato, New Zealand

  • New Zealand Manager, Learning & Leadership

    • Oct 2022 - Present
    • Waikato, New Zealand

    - Design, development, facilitation of leadership programmes and initiatives- Inclusion, Equity and Belonging- Organisational and team culture- Management of the Rabobank NZ Graduate Programme- Technical development for Country Banking New Zealand- New joiner onboarding and induction- Report writing

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  The University of Waikato

  • Waikato, New Zealand

  • Director - Organisational Development & Wellness

    • Jul 2018 - Oct 2022
    • Waikato, New Zealand

    - Develop and execute a comprehensive Organisational Development and Wellness strategy- Lead change and innovation interventions to improve organisational performance- Lead and align the Organisational Development Team and the Health, Safety and Wellness Team- Support and guide executive team mem...

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  Hamilton City Council

  • Learning & Development Advisor (Building Control Unit)

    • Nov 2017 - Jul 2018

    - Design and implement change initiatives aligned with organisational goals- Identify 'People & Capability' strategies across the Waikato Building Consent Group (WBCG)- Design a Learning & Development programme specific to Building Unit- Design and facilitate development programme...

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  PwC New Zealand

  • New Zealand
  • Business Consulting and Services
  • 700 & Above Employee

  • Manager - Organisational Development

    • Apr 2015 - Nov 2017

    - Design, implementation & delivery of individual and team development interventions- Lead and implement Diversity & Inclusion initiatives- Embedding on the job coaching to accelerate staff development- One to one coaching- Design & deliver Leadership & Milestone programmes (senior promotions)- National onboarding strategy- Budget management- Stakeholder engagement

  • Organisational Development Advisor

    • Dec 2011 - Apr 2015

    - Design & deliver development programmes to address individual / organisational needs- Onboarding design and implementation nationally- Leadership programmes & Milestone programmes (senior promotions)- Graduate & summer intern induction- Lateral / experienced hire induction- Monitor budget and spend- Implementation & management of Learning Management System (LMS)- Programme management- Stakeholder engagement

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  Newport City Council

  • Newport, United Kingdom

  • Organisational Development Officer

    • Dec 2008 - Jun 2011
    • Newport, United Kingdom

    About Newport City CouncilNewport City Council is the 8th largest local government authority in Wales and is responsible for providing all major services such as education, leisure, housing, social services, planning and highways for a given area. At the time, the council employed approximately 6...

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  GXS

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Marketing Executive

    • Dec 2007 - Dec 2008

    About GXS LimitedGXS is a global leader in Business to Business data integration. GXS Data Quality & Compliance is an application designed to improve the quality and timeliness of electronic transactions. It allows users to process data against business and compliance rules to prevent errors. It also delivers validation, exception management, analysis and reporting capabilities.I held 3 roles at GXS over 4.5 years.Key Achievements:Reviewing the email campaign process based on research and analysis and implementing a new strategy;Reviewing and renewing collateral due to an organisation name change.Responsibilities:- Event planning: including trade shows, webinars and customer events- Update and maintain web content – internally and externally- Write the quarterly customer electronic newsletter- Collateral management- Understand complex service updates and communicate the information to customers- Select and order relevant marketing material on time and within budget- Manage the marketing calendar

  • Projects Executive

    • Aug 2006 - Dec 2007

    Key Achievements:Training staff in Manila, PhilippinesResponsibilities:- Development and coordination of Data Quality projects- Conduct in-depth research for bench marking and best practice- Define, analyse and support implementation of Data Quality business rules- Review project related data and prepare information materials for staff- Establish and maintain project tracking documents- Work with customers to establish their needs- Perform account manager function where necessary- Work with various departments to communicate customer requirements- Follow up with stakeholders progress reports- Support training courses, seminars and workshops- Design and deliver training on new systems- Work with team leads and stakeholders to develop policies and procedures

  • Senior Product Data Quality Executive

    • Aug 2004 - Aug 2006

    Responsibilities:- Allocate, schedule and prioritise team workload- Log, track & filter queries raised by the team and coordinate their resolution- Work with external customers and internal colleagues to enhance service provision- Reschedule work rotas to cover absence and training- Ensure effective resolution of escalated customer complaints / queries- Escalate and monitor IT issues which impact on customers- Carry out integrity and consistency checks on work completed- Generate quality and productivity Key Performance Indicators (KPI's) regularly- Define and support 'best practice' methodology and continuous improvement- Coordinate implementation of changes associated with core projects