Experience

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  Child & Family Development

  • Charlotte, North Carolina Area

  • Senior Manager of Human Resources and Compliance

    • Mar 2017 - Mar 2022
    • Charlotte, North Carolina Area

    Responsibilities included leadership, payroll, benefits, recruiting, leaves of absence, employee relations, policy and procedure, vendor management, safety and compliance.

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  Duke Energy Corporation

  • United States
  • Utilities
  • 700 & Above Employee

  • Employee Assistance Program (EAP) Service Performance Manager

    • Jan 2013 - Jan 2016

    Managed the vendor relationships for the EAP (Employee Assistance Program) as part of an Enterprise merger consolidation. Project lead to consolidate EAP services with one vendor for both legacy companies while ensuring the Company remained in compliance with all Legal and Nuclear regulations.

  • Leaves (FMLA and Disability) Service Performance Manager

    • Jun 2009 - Jan 2013

    Managed the vendor relationship and all aspects of Leaves administration (FMLA, non-FMLA, Personal, Military, STD, LTD) as the Company Subject Matter Expert (SME) working closely with the vendor to eliminate issues and concerns, resolve escalated problems, and develop new processes to ensure administration runs smoothly.

  • Human Resources Consultant

    • Jan 2005 - Jun 2009

    Provided quality customer service to 600+ Call Center employees and managers in the areas of Employee Relations, Staffing, Compensation, FMLA Administration, Investigations, Terminations and Resume and Interviewing techniques.

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  Duke Energy

  • Charlotte, NC

  • Strategic Summer Intern

    • May 2004 - Aug 2004
    • Charlotte, NC

    Intern for the HR department of Corporate Benefits - Policies and Procedures Projects included: determining the viability of a new benefit program, documenting the LTD flat file process, evaluating the employee opinion survey and designing a Health/Wellness proposal.

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  Boy Scouts of America

  • Columbia, SC

  • Payroll & Finance Specialist

    • May 2003 - May 2004
    • Columbia, SC

    Accounting and Employee Benefits Specialist for a non-profit organization. Executive Assistant to the Capital Fundraising Campaign.

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  Thermal Engineering Corp

  • Columbia, SC

  • Payroll & Benefits Coordinator

    • Dec 1998 - Mar 2000
    • Columbia, SC

    Responsible for HR functions including Payroll, Employee Relations, Safety, OSHA, Worker’s Compensation, Long and Short Term Disability and Benefits Administration.