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Nikita Mehta

Student Support Officer at Skills Australia Institute RTO52010
Intro Book
Education professional with experience in student support and academic coordination.
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Location
Adelaide, South Australia, Australia, AU
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Bio

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Nikita Mehta is a seasoned education professional with experience in student support, academic coordination, and customer service. She holds a Bachelor's degree in Economics (Honours) and a Bachelor of Education from Delhi University and Guru Gobind Singh Indraprastha University (GGSIPU), respectively. Nikita has worked as a Student Support Officer, Academic Coordinator, and Personal Banker, providing administrative support and ensuring efficient operation of offices. She has also completed various online certifications in data analytics and critical thinking.

Credentials

  • Become a Data Analytics Specialist
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Critical Thinking
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Excel: Economic Analysis and Data Analytics
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Financial Forecasting with Big Data
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Learning Data Analytics
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Meta-analysis for Data Science and Business Analytics
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Predictive Customer Analytics
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Statistics Foundations: 1
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Statistics Foundations: 2
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Statistics Foundations: 3
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • The Essential Elements of Predictive Analytics and Data Mining
    LinkedIn
    Jul, 2020
    - Apr, 2026

Experience

  • Skills Australia Institute RTO52010
    • Adelaide, South Australia, Australia
    • Student Support Officer
      • Feb 2024 - Present
      • Adelaide, South Australia, Australia

      • Organize orientation programs and activities to help new students transition smoothly into the academic environment.• Implement initiatives aimed at improving student retention rates, such as academic workshops, mentoring programs, or support groups.• Monitor students' academic progress and intervene when necessary to provide additional support or resources.• Maintain accurate records of student interactions, concerns, and outcomes. Generate reports to track trends and identify areas for improvement in support services.• Provide administrative support to senior management while ensuring efficient operation of the office.

  • Trinity Institute (Australia)
    • Sydney, New South Wales, Australia
    • Academic Coordinator
      • Nov 2023 - Dec 2023
      • Sydney, New South Wales, Australia

      • Responsible for front office, email and telephone enquiries from current and prospective students, staff, and the public, providing advice or redirecting alternative staff as appropriate.• Enhance the student experience by providing high quality customer services including enquiry management, appointment scheduling, producing identification cards and processing payments for fees and charges.• Process student applications and requests by utilizing various information systems.• Prepare Offer letters and other correspondence in relation to student administration.• Provide administrative support to senior management while ensuring efficient operation of the office.

  • HDFC Bank
    • Delhi, India
    • Personal Banker
      • Aug 2020 - Jun 2023
      • Delhi, India

      Advise customers on bank services for their needs (e.g., loans and credit cards) and have alwaysreceived good feedback score calculated every month● Manage customer bank accounts, including open and close accounts, and oversee transactionsResolve issues related to banking services and accounts● Refer clients to in-house financial experts● Reach out to potential customers to generate new business● Present financial products and services to existing and prospective customers● Perform administrative duties (e.g., entering data into banking software)

  • Titan Company Limited
    • New Delhi, Delhi, India
    • Sales And Marketing Intern
      • May 2016 - Jul 2016
      • New Delhi, Delhi, India

      • Provide personalized assistance to customers resulting in increased sales and customer loyalty.• Maintain a deep knowledge of products, promotions and customer policies.• Processed transactions accurately and efficiently while promoting additional services.

Education

  • 2015 - 2018
    Delhi University
    Bachelor's degree, Economics (Honours)
  • 2018 - 2020
    Guru Gobind Singh Indraprastha University (GGSIPU), Delhi
    Bachelor of Education, Secondary Education and Teaching

Suggested Services

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Industry Focus. “Education Administration Programs”

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