Experience

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  NASSCOM

  • New Delhi Area, India

  • Senior Manager, Education Initiatives

    • Dec 2005 - Aug 2014
    • New Delhi Area, India

    o Project planning, budgeting, risk analysis, execution and closureo Manage promotion & outreach workshops/conferences in conjunction with the core teamo Stay current with aspects like industry’s hiring trends, HR demand-supply scenario, projections, industry predicaments, etc. o Working with state governments, industry members, academic fraternity and vendors towards project implementation o Build customized project proposals, MoUs, action plans and define project timelines o Management of publications / journals by ensuring timely designing, printing, proofreading and subsequent launch o Manage websites, content development & management

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  GENPACT LLC

  • Senior Officer, Corp. HR

    • Aug 2003 - Dec 2005

    o National ownership to run HR vendor-payable process for GECIS, requiring to work with HR leader, sourcing department and legal departmento Prepare & update process SOPs & process maps at regular intervalso Formulate annual recruitment budget provisions in coordination with concerned departments, e.g. corporate HR, process HR, finance, etc.o Ensure process adherence by HR vendors and take up their issues by holding general meetings on regular basiso Support Corporate HR team by conducting interviews, initiating reference checks, holding orientation sessions, etc.

  • Quality Analyst, LTC (Insurance CoE)

    • May 2001 - Jul 2003

    o Work with the US clients to understand daily workflows, process requirements, etc.o Responsible to conduct 1st level quality check & proof reading of summarized medical cases, used for ‘long term care insurance’ purposeso Play subject matter expert by mentoring the new entrants to the processo Organize process-related refresher training on a regular basis

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  ITIL (USHA Group)

  • New Delhi Area, India

  • Quality Analyst, Medical Transcription

    • Oct 1999 - Apr 2001
    • New Delhi Area, India

    o Lead in-charge for a particular client (a US-based organization)o Understand daily work load, quality parameters and specified timelines, given by the cliento Supervise a team of eight people - managing work distribution, proper workflow & timely submissionso Quality check & proof-reading of transcribed medical caseso Mentor new hires and help them enhance process-related skills