Bio
Experience
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System Administrator
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Sep 2013 - Sep 2023
• Troubleshoot hardware, software & OS related issue. • Remote support for user.• Helpdesk Management System• Install, Configured & Maintain firewall, Mail hosting, Anti Virus server, EPBX & Windows Server.• Maintain Own developed ERP system for company.• Creating, modifying and deleting domain, email & internet accounts as per IT policy & Provide appropriate rights to users.• Perform data backups and disaster recovery operations.• Plan, coordinate, and implement network security measures to protect data, software, and hardware• Routing and Switching. • IT Assets Management.• Vendor Contract checking.• Submission MIS report monthly.• Give Industrial Training for fresher.• Technical Knowledge in various infrastructure management services such as windows, Active Directory, IIS, VMWare.
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KEMROCK INTERNATIONAL FZE
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Vadodara Area, India
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ITeS Co-Ordinater
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Aug 2011 - Sep 2013
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Vadodara Area, India
• Remote support for user.• Helpdesk Management System.• Call routing to engineers and closure of calls on time.• Submission MIS report monthly.• Creating, modifying and deleting domain, email & internet accounts as per IT policy & Provide appropriate rights to users.• Broadly work with Cyberoam, Watchguard, Avaya-EPBX, Polycom-Videoconference, Anti Virus, mail hosting & Windows Servers 2003-2008-2008R2. • Perform data backups and disaster recovery operations.• Plan, coordinate, and implement network security measures to protect data, software, and hardware.• Routing and Switching. • ITeS Assets Management.• Vendor Contract checking.• Provide training to subordinates to upgrade the IT skills.
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Nielsen
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Vadodara Area, India
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Data Analyst
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Feb 2010 - Feb 2011
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Vadodara Area, India
o Input all data though Fox Proo Approx 2,00,000 data Filter company, brand, and pack size wise.o Generate New code for new lunch at global level.o Work with Retail Factory which is base on oracle.
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Education
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2007 - 2009London Churchil College
Advance Diploma In Business Administration -
2018 - 2018MCITP
Microsoft® Certified IT Professional -
2012 - 2013MCSA
Microsoft Certified Service Associate -
2020 - 2022MCTS
Microsoft® Certified Technology Specialist, Windows Server® 2008-2022 Install & configuration-Network Infrastructure Install & Configuration -
2003 - 2005Gujarat Higher Secondary Education Board
Commerce, 54% -
2002 - 2003Gujarat Secondary Education Board
General, 64%
Suggested Services
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Industry Focus. “Plastics Manufacturing”
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