Experience

• 

  Cybage Software

  • India
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Delivery Head - Media and Advertising

    • Oct 2021 - Present

    -->Provide leadership to the Delivery managers / Program Managers / Project Managers in running the software delivery and operations and drive the architecture, build, testing, with an aim to meet and excel the customer needs, as well as, internal needs, such as working closely with the Sr. leadership team and achieve defined goals.-->Work closely & collaborate with, SBU / CU heads / CEMs / Global Account Managers in a collaborative manner to grow the business cutting across various Industry verticals and Strategic Business Units & Customer Units and ensure the delivery function runs successfully.-->Build the foundation for all development and conceptualize different service offerings & solutions to customer, as well as in ensuring the delivery of services for customer contracted work. -->Take ownership of all key performance parameters to drive the operating margin of the accounts that fall under the Vertical.-->Assess and develop the technology vision for the set of projects mapping to the product roadmap.-->Drive decisions to design and implement frameworks for performance optimization, scalability, security, reusability for delivery excellence and customer delight.-->Introduce best practices in software development, agile methodologies, and coding standards; institute change when necessary and appropriate-->Responsible for establishing operating procedures, work assignments, planning, and all project management activities across the various accounts.-->Active participation with presales for tracking customer prospects, generating leads through client contacts for finding synergies of company portfolio with client business needs.

  • Delivery Manager - Media and Advertising

    • Apr 2016 - Oct 2021

    Providing Leadership to the Program Managers / Project Managers in running the delivery and operations and drive the architecture, build, testing, with an aim to meet and excel the customer needs, as well as, internal needs, such as working closely with the Sr. leadership team and achieve operational parameters.Working closely & collaborate with, Vertical Heads / Business heads / CXOs / Global Relationship Managers in a collaborative manner to grow the business cutting across various Industry verticals and Strategic Business Units & Customer Units and ensure the delivery function runs successfully.Build the foundation for all development and conceptualize different service offerings & solutions to customer, as well as in ensuring the delivery of services for customer contracted work. Would need to take ownership of all key performance parameters to drive the operating margin of the accounts that fall under the Media and Advertising vertical.Introduce best practices in software development, agile methodologies and coding standards; institute change when necessary and appropriateResponsible for establishing operating procedures, work assignments, planning, and all project management activities across the horizontal.Experience in managing multiple customers across geographies

  • Sr. Project Manager

    • Apr 2012 - Mar 2016

    -- Record detailed customer requirements, constraints and assumptions with stakeholders in order to establish the project deliverables, using requirement-gathering techniques (e.g., planning sessions, brainstorming, focus groups) and the project charter-- Conduct a kick-off meeting with all key stakeholders in order to announce the start of the project and review the overall project plan and gain consensus-- Develop solution by formulating objectives; planning project life-cycle deliverables and resource availability and application; leading the exploration, evaluation, and design of technical solutions.-- Implement solutions by monitoring project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating issues to appropriate authority; responding to team members’ concerns; following production, productivity, quality, and customer-service standards; identifying work process improvements.-- Manage client expectations by building relationships; communicating project status and open issues; prepare reports; conduct reviews and issue meetings; discover new issues and manage risk proactively.

  • Project Manager

    • Apr 2008 - Mar 2012

  • Associate Project Manager

    • Apr 2007 - Mar 2008

  • Project Lead, MCP

    • Jun 2005 - Mar 2007

• 

  TietoEnator Software Technologies Pvt. Ltd.

  • Pune Area, India

  • Software Professional-MCP

    • Sep 2004 - Jun 2005
    • Pune Area, India

    Software development.

• 

  karROX Technologies Ltd.

  • Professional IT Trainer

    • Jan 2004 - Aug 2004

    Conducted .NET corporate trainings for MCP certifications.