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Bio

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Nicolle Von Helms is a seasoned professional with 10+ years of experience in various roles, including Head of Patient Experience, Associate Account Manager, Event Sales Coordinator, Development Intern, Front of House Assistant, Social Media Intern, Usher, Marketing Intern, Assistant Teacher, Book Seller, Tour Guide, and Sales Associate. She holds a Bachelor of Science degree in Arts Administration from Butler University.

Experience

  • The Dental Studio
    • Wheaton, Illinois
    • Head of Patient Experience
      • Aug 2018 - Present
      • Wheaton, Illinois

    • Associate Account Manager
      • Oct 2017 - Nov 2018

    • Event Sales Coordinator
      • Nov 2015 - Oct 2017

      • Managed and maintained exceptional relationships with over 50 clients ranging from Northwestern to William Blair • Grew personal sales from 18% to 43% of the team’s overall $2 million goal in 2017• Specialized in tailoring proposals to meet a client’s vision, budget, and specific tastes • Crafted and executed a group sales initiative with VP of Sales to promote good habits and improve P&L margins • Responsible for managing line items within the Cost of Goods Sold portion of our P&L• Executed over 2,000 events, including weddings, corporate lunches and board meetings• Spearheaded technology advancements within the business to improve communication internally and with clients• Represented FFT at over 30 lunch and learn tastings, educating companies on who we were and the products we sell• Only member of the sales team to be invited by CEO to monthly leadership meetings with the executive team to discuss industry trends and ways to grow the business

  • Kohl Children's Museum
    • Glenview, Illinois
    • Development Intern
      • May 2015 - Aug 2015
      • Glenview, Illinois

      • Assisted board members in the planning and brainstorming of various events for the Museum’s 30th Anniversary celebration• Accepted sole responsibility in executing the Museum’s yearly Grown Up Play Date event, with over 15 vendors and 300 donors in attendance • Assisted in organizing and entering data into The Raiser’s Edge software• Crafted and submitted over 100 proposals to local organizations as part of advancement efforts for the Museum• Attended organizational meetings with executive leadership team to improve company culture and brainstorm fundraising initiatives

  • Butler University
    • Howard L. Schrott Center for the Arts
    • Front of House Assistant, Social Media Intern, Usher
      • Jan 2014 - May 2015
      • Howard L. Schrott Center for the Arts

      -Wrote, posted, and followed up with all social media, including Facebook and Twitter, for upcoming events using Hootsuite and Microsoft Excel-Demonstrated excellent customer service skills by providing a welcoming environment for all visitors and patrons as a front of house team member

  • Brooksource
    • Indianapolis, Indiana Area
    • Marketing Internship
      • Sep 2014 - Dec 2014
      • Indianapolis, Indiana Area

      -Cast, scripted, directed, filmed, edited, and published 4 award winning iMovie projects to the Super Service Challenge, with a total of $1,500 in awards

  • Bright Horizons
    • Hoffman Estates, IL
    • Assistant Teacher
      • Jun 2012 - Aug 2014
      • Hoffman Estates, IL

      -Organized lesson plans for children ages 3months-11year with a concentration in music-Filed and wrote 25+ daily sheets each afternoon about the children's expierences-Guided the children in crafts, writing, reading, math, science, and history at each age level

  • Belltower Books
    • Indianapolis, IN
    • Seller
      • Apr 2014 - May 2014
      • Indianapolis, IN

      -Demonstrated excellent customer service by working independently as Book Seller with 100+ clients-Effectively marketed Belltower’s services via social media, print advertisements and word of mouth - Created a database to track prices and sales- Communicated effectively with Belltower representatives by reporting sales and giving customer feedback

  • Butler University
    • J. I. Holcomb Observatory
    • Tour Guide
      • Oct 2012 - Oct 2013
      • J. I. Holcomb Observatory

      -Gave both public and private tours to 50+ students and community members each weekend-Prepared lectures, star shows, powerpoints, and the telescope for each evening-Handled over $500 in ticket sales

  • Very Berry Frozen Yogurt
    • Buffalo Grove, IL
    • Sales Associate
      • May 2010 - Aug 2012
      • Buffalo Grove, IL

      -Managed Restuarant 3-4 times a week-Invented and implmented new items for the menu, helping initiate lower prices which resulted in more business and higher profits-Handled over $500 at the register each day

Education

  • 2011 - 2015
    Butler University
    Bachelors of Science, Arts Administration
  • 2011 - 2015
    Butler University
    Bachelor of Science (B.S.), Arts Administration & Recording Industry Studies

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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