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Nicolle Rantanen Reynolds is a seasoned governance and finance professional with extensive experience in board memberships, committee chairmanship, and senior leadership roles. She holds Fellow qualifications from the Australian Institute of Company Directors and CPA Australia, and has a Master of Commercial Law from Deakin University. With over 20 years of experience in various industries, including government, finance, and not-for-profit, Nicolle has developed a strong expertise in governance, risk management, and financial oversight.

Experience

    • Australia
    • Government Administration
    • 700 & Above Employee
    • Presiding Member / Chair - Finance and Audit Committee
      • Nov 2023 - Present
      • Australia

    • Australia
    • Spectator Sports
    • 100 - 200 Employee
    • Board Member
      • Nov 2023 - Present
      • Australia

    • Australia
    • Banking
    • 1 - 100 Employee
    • Board Member
      • Oct 2023 - Present
      • Australia

    • Australia
    • Entertainment Providers
    • 1 - 100 Employee
    • Board Member
      • Jul 2023 - Present
      • Australia

    • Australia
    • Spectator Sports
    • 1 - 100 Employee
    • Board Member
      • Jun 2023 - Present
      • Australia

    • Committee Member, Audit & Finance Committee
      • 2022 - Present
      • South Australia, Australia

  • Thoroughbred Racing Northern Territory
    • Northern Territory, Australia
    • Board Member, Deputy Chair, Chair of Risk and Finance Committee
      • 2020 - Present
      • Northern Territory, Australia

    • Australia
    • Government Administration
    • 400 - 500 Employee
    • Committee Member, Audit & Finance Committee
      • Dec 2019 - Present
      • South Australia, Australia

    • Australia
    • Non-profit Organizations
    • 100 - 200 Employee
    • Board Member, Chair Governance and Nominations Committee
      • 2019 - Present

      Chair Governance and Nominations Committee

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Board Member, Governing Council/ Board, Audit & Finance Committee
      • 2019 - Present
      • South Australia, Australia

    • Australia
    • Environmental Services
    • 1 - 100 Employee
    • Chair, Audit & Finance Committee
      • 2019 - Present
      • South Australia, Australia

    • Australia
    • Government Administration
    • 700 & Above Employee
    • Chief Executive - The Public Trustee
      • 2018 - Present
      • South Australia, Australia

      In my role as Chief Executive of the Public Trustee – Attorney-General's Department I am responsible for 250 staff and oversee investment of $1.5B portfolio and leadership, strategic planning, investment, customer service, service delivery, cultural change, technology and system implementation programs for the organisation. Key Achievements: During my tenure we have achieved the highest levels of customer satisfaction/ NPS in over 10 years and achieved in excess of a 15% improvement on cultural change - halving customer complaints and delivering the organisation’s first efficiency dividend to the government.

    • Australia
    • Financial Services
    • 100 - 200 Employee
    • Board Member, Chair, Audit and previous Chair, Risk Committee
      • 2011 - Oct 2023
      • South Australia, Australia

      Chair Audit Committee, previous Chair Risk Committee

    • Australia
    • Government Administration
    • 400 - 500 Employee
    • Chief Operating Officer
      • 2016 - 2018
      • South Australia, Australia

      As Chief Operating Officer in the Department of Treasury & Finance (DTF) I was responsible for approximately 450 staff and for leading the Department’s outward-facing branches to provide customer and member services to the South Australian community. Being accountable for the corporate functions of the department, I was instrumental in the development and execution of DTF's Strategic Plan, took responsibility for visibly demonstrating organisational values, and achieved key organisational objectives in relation to Marketing & Communications, Customer & Member experience, Innovation, Financial Services, Human Resources, Digital Transformation, Workforce Capability, Procurement, Risk & Compliance, Internal Audit and Organisational Development.

    • Chief Executive Officer (Acting)
      • Mar 2015 - Feb 2016

      In my role as the CEO I successfully formulated and approved the Business Plan; hosted various member (groups of 200 members) and employer events; achieved a 56% improvement in net financial rollover position, rollouts to external competitors decreased by 9% and rollovers into Statewide increased by 38%. Reporting to and working with the Board, I provided strategic advice on the development of the vision for the future, leading regular business and strategic planning activities. I was responsible for 8 direct reports and 120 staff. On 29 April 2022, Hostplus and Statewide formalised their merger by completing a Successor Fund Transfer. At the time of my role as CEO, Statewide was the leading industry fund based in South Australia and the Northern Territory comprising 145,000 members, 18,000 employers, $10B in funds under management, operating budget of $20M per annum and 120 staff. Statewide’s key employer groups were represented by Local Councils, major South Australian businesses and small to medium enterprises.

    • Chief Operating Officer
      • Jan 2010 - Feb 2016

      In this role I reported to the CEO, with 5 direct reports and 90 staff, and was responsible for providing strategic advice on the development of the vision for the future with the CEO and the Board, leading regular business and strategic planning activities. Key areas of focus were the creation, communication and implementation of Statewide’s strategies and plans to achieve key organisational objectives in relation to Operations, IT, Finance, Risk Management, Major Projects, Business Intelligence, Policy, HR, Sales and Marketing and insurance services and products; developing and maintaining relationships with key clients, external stakeholders (Local Government Association, Business SA, Australian Services Union, SA Unions, AWA, Local Government entities) and the broader business community. Key Achievements Managed the tender and negotiation of the $21M insurance contract that delivered a 15% reduction in premiums to members. Managed the due diligence and business case preparation for Statewide that resulted in the successful merger of Local Super ($2.3B) and Statewide ($2.8B).

    • Australia
    • Financial Services
    • 100 - 200 Employee
    • Director, Strategy & Member Services
      • Mar 2005 - Jan 2010

      Super SA forms part of the Department of Treasury and Finance in South Australia and is the provider of superannuation services to 195,000 members comprising current and previous public servants, 15,000 fortnightly paid pensioners, $20B in funds under management, with an operating budget of $20million per annum and 125 staff. In this role I was responsible for the preparation and implementation of the Strategic Plan including the Business Plan, Marketing and Communications Plan, Risk Management Plan, Business Continuity Plan and the IT Strategic Plan. Key areas of focus were the management of 70+ staff in the areas of Business Development, Marketing and Communications, Administration, Policy and Compliance, IT, Contact Centre and Member Services and the implementation of new products and services, membership growth and retention, research into industry trends and comprehensive financial modelling.

    • Director, Operations
      • Jan 2000 - Feb 2005

      In this role I was responsible for the Finance, Operations and IT functions of the business including the implementation of a new e-business strategy to deliver efficiencies in the collection of contributions from 200 government agencies.

    • United States
    • Professional Services
    • 700 & Above Employee
    • Accounting Manager (SA & WA)
      • 1993 - 2000
      • Adelaide

      An international consulting firm, who were the dominant superannuation administration company in Australia, the Adelaide office employed 120 staff and the Perth office employed 80 staff.

  • EY
    • South Australia, Australia
    • Audit and Corporate Recovery | Insolvency Accountant
      • 1991 - 1993
      • South Australia, Australia

Education

  • Australian Institute of Company Directors
    Fellow
  • Australian Institute of Company Directors
    Fellow
  • 2008 - 2009
    Deakin University
    Master of Commercial Law, DUX
  • CPA Australia
    Fellow
  • 2002 - 2002
    Deakin University
    Master of Business Administration (MBA)
  • CPA Australia
    Certified Practising Accountant
  • Flinders University
    Bachelor of Commerce (Accounting)

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Government Administration”

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