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Nicole Swanepoel Native English speaker and Afrikaans professional, delivering results-driven projects and coaching teams to drive business success. As a seasoned project manager and Scrum Master, Nicole has successfully led the adoption of Agile methodologies, transforming teams and driving business goals. Her expertise spans web project management, team management, and stakeholder liaison, with a proven track record of delivering high-quality results and exceeding client expectations. With a Post Graduate Diploma in Media Management and a Bachelor of Arts in Broadcast Journalism & Drama, Nicole brings a unique blend of creative and technical expertise to her work. Holding certifications in Agile Coaching, Scaled Scrum Master, and Strategic Digital Marketing, she is a versatile and innovative professional with a passion for driving business success.

Credentials

  • ICAgile Certified Professional - Agile Coaching
    ICAgile
    Mar, 2023
    - Apr, 2026
  • Scaled Scrum Master Certified (SSMC)
    Scaled Agile, Inc.
    Jun, 2021
    - Apr, 2026
  • Design Sprint Facilitation Masterclass
    AJ&Smart
    Jan, 2020
    - Apr, 2026
  • Strategic Digital Marketing
    Red & Yellow Creative School of Business
    Jun, 2018
    - Apr, 2026

Experience

  • Entersekt
    • Stellenbosch, Western Cape, South Africa
    • Delivery Lead: Scrum Master
      • Apr 2022 - Present
      • Stellenbosch, Western Cape, South Africa

      - Lead and drive adoption of Agile mindset and associated behaviours.- Support teams to work in an accelerated delivery model and achieve business goals.- Improve individual teams by coaching Agile processes, facilitating ceremonies, removing obstacles, and protecting from distractions.- Ensure successful Agile transformation and practices at scale and provide solutions for cross-group impediments.- Conduct executive training and coaching, team member selection and on-boarding, and training on new processes and behaviours.- Designing, and facilitating workshops which contribute to improved SDLC processes.- Using data and metrics to make informed decisions to reduce lead time and improve flow outputs.- Making work visible using Kanban and metric dashboards.

  • Publicis Groupe
    • Cape Town Area, South Africa
    • Senior Technical Project Manager
      • Mar 2020 - Apr 2022
      • Cape Town Area, South Africa

      - Responsible for all aspects of web project management on medium- to large-sized projects. Direct the work of others assisting on project management and provide them coaching and oversight in order to grow their skills. - Mid-senior level client stakeholders liaison who see me as the person in charge on the ground. Collaborate with clients, account management, creative, strategy and production staff in managing assigned projects.- Manage change and risk mitigation related to scope and quality including communicating a clear description of problems and potential solutions to senior staff, in anticipation of, or when issues arise Manage internal and external project meetings which includes scheduling, workshopping, discovery sessions, design sprints, retrospectives.

  • MakeReign
    • Cape Town Area, South Africa
    • Project Manager
      • Mar 2019 - Mar 2020
      • Cape Town Area, South Africa

      - Developing and managing multiple web projects and their cost, time and scope. - Account/client management. - Responsibilities included: project planning, scheduling, communication planning, allocating tasks, setting milestones, client management, project recons, costings, billings, QA.

  • King James Digital
    • Johannesburg Area, South Africa
    • Project Manager
      • Jan 2018 - Mar 2019
      • Johannesburg Area, South Africa

      - Motivate and support intergated TTL teams through team management. - Create detailed project plans, continuously monitor and control project performance. - Maintain client satisfaction through the quality of work, meeting deadlines and within budget. - Managing and driving campaigns from beginning to end.

    • Program Coordinator - 947
      • Nov 2016 - Dec 2017

    • English Teacher
      • Aug 2015 - Nov 2016
      • Doha, Qatar

  • Primedia Broadcasting - 947
    • Johannesburg Area, South Africa
    • Digital Content Producer
      • Jun 2014 - Sep 2015
      • Johannesburg Area, South Africa

Education

  • 2013 - 2013
    Rhodes University
    Post Graduate Diploma in Media Management, Media
  • 2010 - 2013
    Rhodes University
    Bachelor of Arts (B.A.), Broadcast Journalism & Drama

Suggested Services

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Industry Focus. “Financial Services”

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