Experience

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  REculture Consulting and Recruitment

  • California, United States

  • Chief Executive Officer

    • Jun 2014 - Present
    • California, United States

    Founder, Owner, Principal Consultant, and Recruiter. Independent consultant and recruiter offering capabilities in placement services, operations strategy, recruitment, implementation and execution, financial advice, luxury service training, menu development, new builds and renovations, OSE and FFE procurement, marketing strategies, team management, and overall vision and goal placement.

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  Forbes Travel Guide

  • Evaluator

    • Jul 2014 - Mar 2020

    Hotel Inspector and Evaluator

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  St. Regis Hotel

  • Executive Hotel Director

    • Apr 2009 - Jul 2014

    Vision and conceptualization, planning, openings and operations of St. Regis Hotels - SR Atlanta, SR Deer Valley, SR Dubai, St Regis Bal Harbour, SR Puerto Rico and SR Princeville. Developed concepts, business models and plans, budgets, product procurement, design, mission and vision statements, hiring, training and organizational climate / culture. Achieved remarkable profitability percentages, highest in the industry. Attained national accolades and heavy media coverage such as Conde Nast and Travel + Leisure top 100 amongst many others. Promoted over and over again opening after opening. Successfully won against union vote in multiple occasions. Ownership and investors relations management and strategic overview of brand positioning.

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  Four Seasons Hotels and Resorts

  • Senior Executive Spa Director

    • Jan 2006 - Apr 2009

    Oversaw regional luxury hotel spa program including, St Petersburg Russia, Seychelles, Atlanta, Maui and Tanzania. Responsible for all aspects of spa operation, including managing teams, managing/writing budgets, analyzing growth, product procurement, program design and conceptualization and overall business needs.

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  Kiawah Island Golf Resort

  • Sanctuary Hotel

  • Rooms Operations Manager

    • Oct 2004 - Nov 2005
    • Sanctuary Hotel

    20,000 square foot spa, 12 treatment rooms, nail and hair salon, Forbes Five-Star Spa Accolade, Surpassed sales goal by 50%, Achieved target revenues, Travel + Leisure top 100 list, Maintaining multi million dollar sales accounts, aggressive sales techniques, highly self motivated, coordinating large activity functions, increasing spa sales, supervising front desk operations, entertaining high profile guests, creating and maintaining professional relationships, formulating and negotiating contracts.

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  Ritz Carlton LLC

  • Reynolds Plantation

  • Spa Supervisor

    • Feb 2003 - Oct 2004
    • Reynolds Plantation

    27,600 square foot spa, 24 treatment rooms, nail and hair salon, Forbes Four-Star Spa, Condé Nast Traveler Magazine “Top Spas in North America”, Travel + Leisure top 100 list, maintaining multi million dollar sales accounts, aggressive sales techniques, highly self motivated, maintaining and recruiting new and active membership accounts, coordinating large activity functions, increasing spa sales, supervising front desk operations, scheduling staff, interviewing and recruiting new staff, training and recertification of staff, addressing and coaching of spa staff, filtering guest complaints.