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Bio

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Nicole Hayes is a seasoned professional with expertise in sales, marketing, and human resources. She has worked in various industries, including construction, retail, and education, and has experience in data analysis, research, and consulting. With a strong educational background in Industrial and Organizational Psychology, she has honed her skills in areas such as employment assessments, career progression projections, and industry research. Nicole has worked as a National Player Development Manager, Student Support Advisor, Freelance Author, Research Consultant, Industrial Psychologist Intern, Data Analyst, External Sales Representative, Lighting Consultant, and Marketing Consultant.

Experience

  • MyPlayers Rugby
    • Cape Town, Western Cape, South Africa
    • National Player Development Manager
      • Jan 2024 - Present
      • Cape Town, Western Cape, South Africa

    • Student Support Advisor, Actuarial Science Section, School of Management Studies, UCT
      • Apr 2022 - Jan 2024

      I was a Sanlam consultant contracted to the University of Cape Town’s Actuarial Science Section, which is located in the School of Management Studies of the Commerce Faculty. My role was to provide on-going support and guidance (through one-on-one and group sessions) to the Actuarial Science students from first year through to final year of study. In addition to the supportive role for the students, I also served as a link in the communication chain between the students and academic staff, as well as providing input to the academic staff utilising information obtained from the students’ experiences, and assisting with the planning and execution of various strategic student-centred workshops and initiatives.

  • EDGE Education
    • South Africa
    • Freelance Author
      • Jun 2023 - Oct 2023
      • South Africa

      Authoring Industrial and Organisational Psychology textbook chapters for online learning.

    • Research Consultant
      • May 2014 - Apr 2022
      • Stellenbosch

      Research assistant to a Consulting Psychologist who is an expert witness to the High Court in the medico-legal field. Conducted well over 700 employment assessments of individuals for loss of earnings claims in order to compile reports for use by attorney firms and actuaries to form the basis of calculation for the individual’s loss of earnings/loss of earning capacity and employability. Duties include employment assessments, report writing (loss of earnings, loss of support and medical negligence claims), editing reports, career progression projections, industry research iro job roles and commensurate remuneration, as well as reference checks with previous employers and site visits where necessary. Required to remain up to date with latest remuneration scales and surveys for career postulation purposes, i.e. various Bargaining Council wage tables, Government Gazetted wages, the Quantum Yearbook, P-E Corporate Salary Surveys, etc.

  • Tygerberg Forum for Industrial Psychologists
    • Cape Town, Western Cape, South Africa
    • Industrial Psychologist Intern
      • Mar 2021 - Feb 2022
      • Cape Town, Western Cape, South Africa

      I was the dedicated intern for the Tygerberg Forum for Industrial Psychologists, which comprises ±35 consulting and on site Industrial Psychologists. My internship covered all of the required domains as per the HPCSA requirements, namely, Organisational Psychology, Human Resource (Personnel) Psychology, Career Psychology and Employee Wellness, Testing and Assessment, Professional Ethics and Professional Development, as well as my Elective (Consulting Psychology: Medico-Legal).

  • SQN (Sinequanon)
    • Cape Town, Western Cape, South Africa
    • Data analyst
      • Jan 2020 - Apr 2020
      • Cape Town, Western Cape, South Africa

      Analysing data from organisational surveys administered to organisations globally, and then using that data to identify behavioural indicators in order to proceed with competency mapping as part of the process of developing an algorithm.

    • External Sales Representative
      • Feb 2014 - May 2014

      To source and secure new business leads for the product ranges of tiles and sanitaryware represented by The Tile House. Target market included new commercial buildings, housing development projects, municipal contracts and private residential projects.

  • Lights by Linea
    • Cape Town Area, South Africa
    • Lighting Consultant
      • Oct 2012 - Feb 2014
      • Cape Town Area, South Africa

      Main responsibilities included consulting on the specification of light fittings for residential, commercial and industrial projects, as well as intermediary between the client and the manufacturer concerning the design aspect of a light fitting when being manufactured for a specific project and or application. After three months of employment, I was tasked with managing the showroom floor. Fully trained on Pastel Accounting Software, generating initial quotation, pro-forma invoices through to tax invoices for delivery/collection.

    • Marketing Consultant - Western Cape
      • Jul 2011 - Jul 2012

      Specifying Dynamics represents a large number of manufacturers in both the South African and international construction/building industries. Main duties included calling on architects, engineers, project managers, interior designers, quantity surveyors, etc, to provide them with presentations on the latest trends and building products/systems, and assist them in procuring a wide range of product solutions for their specific project needs. Achieved awards for Monthly National Marketer and Quarterly National Marketer.

Education

  • 2019 - 2020
    University of Pretoria/Universiteit van Pretoria
    Master's degree, Industrial and Organizational Psychology
  • 2017 - 2017
    University of South Africa/Universiteit van Suid-Afrika
    Bcom Honours Industrial and Organisational Psychology, Industrial and Organizational Psychology
  • 2007 - 2010
    University of Cape Town
    Bachelor of Social Science, Sociology and Media/Communications
  • 2005 - 2005
    Exercise Teachers Academy
    National Certificate Personal Fitness Trainer, Health and Physical Education/Fitness

Suggested Services

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Industry Focus. “Spectator Sports”

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